Job Title: Director of Operations

Location: Hayes -UB34DX

Company: Carex Group

About Us:

Carex Group is a dedicated care provider currently offering Domiciliary Care Services in partnership with Ealing Council. We pride ourselves on our small but dynamic team, where every member plays a crucial role in enhancing the quality of care we provide. With our commitment to excellence, we are poised for growth as we aim to expand our services nationally. We are currently inspected by the Care Quality Commission (CQC) and have received a "Good" rating.

Vision:

To be a national care provider that delivers exceptional care services across all areas, ensuring that every individual receives the support they need to live fulfilling lives.

Mission:

Our mission is to provide high-quality, person-centered care that enhances the well-being of our clients. We strive to build a compassionate and skilled workforce, develop innovative care solutions, and foster strong community partnerships, all while adhering to the highest regulatory standards.

Position Overview:

We are seeking an experienced and motivated Director of Operations to lead our operational strategies and ensure the seamless execution of our services as we expand nationally. The ideal candidate will have a proven track record in operational management within the healthcare sector, specifically in NHS Framework, Supported and Living Care, and market recruitment in Scotland and Wales. A key focus will be on opening new revenue streams through the introduction of regulated services.

Key Responsibilities:

- Develop and implement operational strategies that align with Carex Group’s vision and mission, focusing on NHS Framework, Supported Living Care, and the introduction of new regulated service streams.

- Oversee day-to-day operations, ensuring efficiency and high-quality service delivery, particularly in recruitment and staffing as we expand into new markets.

- Identify and pursue opportunities to open new revenue streams through the introduction of additional regulated services, enhancing business growth.

- Collaborate with team members to foster a positive and productive workplace culture.

- Monitor key performance indicators (KPIs) and prepare regular reports on operational effectiveness.

- Ensure compliance with all relevant regulatory standards, maintaining a strong understanding of regulators across the healthcare sector, including CQC.

- Build and maintain relationships with stakeholders, including clients, community partners, and regulatory agencies.

- Lead recruitment, training, and development initiatives to build a skilled and motivated team.

- Stay up-to-date with industry trends and changes in regulations to ensure operational alignment and compliance.

Qualifications:

- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
- Minimum of 5 years of experience in operations management, preferably in the healthcare sector with a focus on NHS Framework and Supported Living Care.
- Strong knowledge of regulatory requirements and compliance standards in the healthcare sector.
- Proven experience in recruitment and staffing within the Scottish and Welsh markets.
- Demonstrated success in identifying and developing new revenue streams or services within a regulated environment.
- Strong leadership skills with the ability to inspire and motivate a small team.
- Excellent problem-solving abilities and strategic thinking skills.
- Proficient in data analysis and performance metrics.
- Exceptional communication and interpersonal skills.
- Passion for delivering quality care and improving patient outcomes.

Salary and Benefits:

-Salary:Starting from £50,000 per year

- Bonus:Performance-related bonuses ranging from 5% to 20% based on achieving targets and securing new contracts.

- Benefits:As per care industry standards, including health insurance, pension contributions, and paid time off.

Why Join Us?

At Carex Group, you will be part of a small, dedicated team that values collaboration and innovation. This is an exciting opportunity to make a significant impact as we grow and enhance our services nationally. If you are a proactive leader with a passion for healthcare and operational excellence, we would love to hear from you.

Application Process:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and vision for operational excellence at Carex Group.

Email : info@carexgroup.co.uk

Ph / Whatsapp : 07444753817

Carex Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Carex Group

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