Dr. Schar USA is looking to add a Sales Operations Manager to our team in Swedesboro, NJ. Accountable for full order cycle, processing projects, managing databases, performing market research, analyzing consumer trends, and supporting the Sales teams administrative requirements. Responsible for food safety, quality, government regulations, and SQF Guidelines and reporting deviations to key authorized personnel.

Managing the department (applicable only to management positions)

Hire, train, promote, manage and discipline direct reports, and their staff
Ensure the collaboration between Sales, Logistics, Marketing and Accounting optimal performance
Coordinate with the Sales and SC team to ensure proper communication of inventory/stock levels, concerns and delivery updates
Plan, forecast, analyze and deliver performance vs. KPIs accordingly including turnover, volume, etc.
Manage an efficient customer service and punctual payment receipts

Responsibilities/tasks

Define price policy and sales conditions according to key indicators
Assist in the negotiation of terms and conditions of shipment, payment, and conclusion of distribution contracts
Manage customer contracts and communicate the need for revision or renegotiation
Monitor Order to Cash process through AR ledger
Responsible for blocking customers and/or orders when appropriate, and the full communication thereof
Review of contracts to performance/promotions
Monitor payments to support general dunning
Ensure customers are invoiced properly
Assist in organizing company and department meetings and events.
Project Management
Manage promotional / sales tool administrations
Maintain Customer and broker specific documents and Contracts (COI, W9, etc.)
Manage the collection and communication of all sales forecasting information to SCM
Facilitate regulatory requirements from customers and brokers (food quality certifications, etc.)
Create and Maintain department SOPs

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Work from home

Schedule:

8 hour shift
Monday to Friday

Ability to commute/relocate:

Swedesboro, NJ 08085: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

Management: 3 years (Preferred)

Work Location: In person

Dr. Schar,USA, Inc.

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Sales Operations Manager