Job Description:

The Deal Desk Analyst within the Product Management team will work with Sales Teams to provide commercial guidance around deals to ensure contractual offers meet minimum financial metrics along with improved deal velocity and overall quote-to-cash objectives

Key Responsibilities and Essential Job Functions

Part of a team that monitors the NA Enterprise Deal Desk support request queue, consistently maintaining ticket SLAs and handling complex and/or non-standard requests
Runs deal profitability using cost models to analyze deal financials to ensure minimum financial metrics are achieved.
In close partnership with Sales, facilitate structuring and execution of large complex deals while optimizing for customer experience, revenue, profitability, and compliance
Influence pricing and discounting by evaluating deal structure, pricing, and terms
Collaborate with cross-functional teams to establish and execute standard processes, workflows, and policy improvements
Financial Management: Ensure processes and policies enable achieving financial targets
Risk Management: Understand, communicate, and make commercial recommendations based on financial and operational risks
Coordinate the flow of information across multiple groups, such as Sales, Sales Ops, Finance, Product, and Operations to drive deal success and ensure a seamless customer experience

Required Qualifications

Bachelor’s degree in business, finance or economics or equivalent experience
3+ years’ experience in a financial, deal desk, sales ops, or product management role
Expert Excel skills
Excellent verbal communication, presentation skills, and writing proficiency
Demonstrated problem-solving skills
Ability to synthesize and communicate large sets of data, experience with analytics tools
Strong problem-solving skills along with the ability to communicate the rationale for decisions across all levels of the organization
Excellent reasoning skills, attention to detail, ability to work under pressure, dependability with deliverables and deadlines, and ability to multitask
Experience analyzing deal economics
Experience with Salesforce and CPQ

Preferred Qualifications

Familiarity with Cloud / Data Centers and the colocation market

Physical Requirements

Ability to sit for extended periods of time
Walk or Stand for 50% of the time
Moderate or advanced keyboard usage
Lift 10 lbs.
Limited travel may be required

Flexential is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at Flexential are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Flexential Corp

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Deal Desk Analyst