Description

ForeFlight is seeking a highly motivated and detail-oriented Sales Operations Analyst to join our Sales team. In this role, you will play a vital part in optimizing and managing our Salesforce platform, analyzing data, and supporting sales strategies. As a Sales Operations Analyst, you will work closely with cross-functional teams, including Support and Finance, to ensure seamless operations and provide valuable insights to support sales strategies.

Duties / Responsibilities:

Administer and maintain the Salesforce platform, ensuring data accuracy, integrity, and user access control.
Collaborate with Sales and IT teams to identify and implement system enhancements, integrations, and automation to streamline sales processes.
Provide end-user support, training, and documentation to maximize Salesforce adoption and proficiency across the organization.
Collaborate with Director of Global Sales to manage sales incentive compensation plans aligned with business objectives, revenue targets, and sales strategies.
Conduct regular analysis of sales performance data, including quota attainment, sales pipeline, and territory coverage, to assess plan effectiveness and identify improvement opportunities.
Ensure accurate and timely calculation, administration, and communication of sales commissions, bonuses, and other incentives.
Generate insightful reports and dashboards using Salesforce and other analytical tools to monitor key sales metrics, track performance trends, and identify areas for improvement.
Conduct ad-hoc analysis and provide actionable recommendations to optimize sales processes, improve sales forecasting accuracy, and enhance overall sales effectiveness.
Identify data discrepancies or anomalies, investigate root causes, and implement corrective measures to ensure data integrity and reliability.

Skills & Qualifications:

Bachelor’s degree in business administration, Finance, or a related field.
Proven experience (2-3 years) as a Sales Operations Analyst or similar role, with a focus on Salesforce administration and sales compensation plan management.
Strong proficiency in Salesforce administration, customization, and reporting.
Excellent analytical and problem-solving skills, with the ability to translate data into actionable insights.
Advanced proficiency in Microsoft Excel, Google Sheets or similar tools for data analysis and reporting.
Solid understanding of sales processes, pipeline management, and incentive compensation principles.
Detail-oriented with strong organizational and project management skills.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Experience with data visualization and reporting tools (e.g., Tableau, Power BI) is a plus.
Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are highly desirable.

Bonus:

Familiarity with ForeFlight
Pilot or experience in the aerospace industry

About ForeFlight, LLC:

ForeFlight produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.

We are known for our exceptional software user interface design and responsive, customer support. ForeFlight Mobile, our flagship application, was named Aviation Consumer's 2011 App of the Year and received Flying Magazine's Editors' Choice Award for 2011, 2012, and 2013.

Why You Should Join:

At ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we

empower them to make a direct impact on our products and services messaging. We strive to provide ForeFlighters and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:

Medical, dental, vision insurance with Employer paid health premiums
Open PTO Policy
401(k) with up to 10% company matching and immediate vesting
10 Weeks Paid Maternity Leave
4 Weeks Paid Paternity Leave
Flight Training Rewards
Tuition Stipend

ForeFlight LLC

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