Sales Operations Associate

Inforesight Consumer Products Inc. (ICP) is a leader in radiant heating and control technology. We are growing and looking for a bright, motivated, and energetic individual to join us in our mission to deliver world class heating solutions under our Solaira° (www.solairaheaters.com) and Aura (www.auraheaters.com) Brands. We are looking for an organized, detailed Sales Coordinator to support our sales team and initiatives. This person will be eager to develop their skills, learn quickly and be part of an agile team. The successful candidate wishes to develop professionally, make an impact, take responsibility, and deliver results. Come meet the team.

APPLICATIONS ACCEPTED THROUGH FRIDAY MAY 2^nd. APPLY NOW!

Responsibilities

Manage & support inbound phone/mail/trade show inquiries and distribute sales and inquiries to CRM, Internal sales team and external dealers
Provide excellent customer service by working as part of a team, collaborating with colleagues to resolve client issues, warranty and returns in a timely manner
Actively use CRM software to log sales leads and inquiries, create follow up reports for sales team and account managers
Manage sales process; Validate/confirm POs, Freight Status/POD for Accounting & Sales
Provide sales support for general inquiries, sales team and specified accounts
Produce bill of materials, heating layouts, quotes & freight estimates for the sales team
Maintaining accurate records of client communications and resolutions
Maintain customer ordering portal/electronic data interface
Compile, manage and distribute digital and print resources for stakeholder content requirements (Engineers, Architects, Reps, Distributors, channel partners)
Assist the sales team in reviewing project specifications and requirements, develop heater layouts using our layout tools.
Facilitate customer product training (webinar, print/digital formats)

Qualifications

A college/university degree or equivalent experience
Highly organized and detail orientated
Proficiency in MS Office, especially in Excel
Strong communication skills and the ability to communicate within a team
Excellent written and verbal communication skills
Customer success experience

OPPORTUNITY TO GROW

As a member of the ICP team, you can help define your role and future within our team. With a focus on delivering results, you will have the opportunity to create your own experience, build the kind of impactful and meaningful career you want. If there is something you want to learn or take on, you will have the opportunity to do so. As a member of our core team, you will have to opportunity to gain experience and complete deliverables that support our growth.

WHAT WE OFFER:

Team environment
Competitive pay and bonus
Benefits Package including Medical, Dental, Vision, AD&D
Continuing education support
Hybrid role with 4 days in office
3 Weeks paid vacation.

Contact:

We thank all applicants in advance; only qualified candidates will be contacted. Inforesight Consumer Products Inc. is an equal opportunity employer. At ICP, we celebrate diversity and are committed to creating an inclusive environment for all.

Inforesight Consumer Products Inc.

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Sales Operations Associate