About the Job:

We're looking for a Revenue Operations Director to help us build a foundation for excellence by reinforcing revenue strategy with metrics, infrastructure, business processes, and best practices. This person will be responsible for removing friction across the go-to-market tech stack, owning the data and reporting infrastructure, and aligning revenue teams (marketing, sales, CX, and even procurement) under a unified strategy to drive growth.

What You Will Do

Strategic & Analytical Ownership:

Own the Lead-to-Revenue funnel with a relentless focus on data integrity, KPI accuracy, and forecasting (leads, sales, churn)
Investigate and address process gaps through data-driven insights and root cause analysis.

Tech Stack & Systems Optimization:

Analyze and optimize our marketing, sales, and CX tech stack (with a focus on HubSpot)
Recommend and implement scalable tech solutions that reduce friction and increase alignment.

Cross-functional Collaboration:

Partner closely with marketing on lead handoff and nurturing
Ensure the sales team has access to the right collateral and enablement tools.
Drive alignment across Marketing, Sales, CX, and Procurement

Process Design & Enablement:

Design, document, and maintain scalable processes for campaign and lead management.
Champion data hygiene and system integrations to ensure accuracy and automation.

What You Need

2-4 years of experience in Sales Operations, Revenue Operations or Business Operations in high-growth SaaS or technology companies
Administration experience with best-in-class CRM and related tools in the Marketing, Sales & Customer Experience tech stack for SaaS companies, with a desire to learn how to become an expert.
Understanding of key SaaS Sales, Marketing, and CX concepts and how they work in practice (e.g., solution selling)
The ability to conceptualize business processes, clearly illustrate pain points, and recommend changes to the systems that support those processes.
Strong quantitative capabilities with a passion for numbers and analytics
Experience working with BI/Analytics tools.
High proficiency in Excel
Strong analytical and problem-solving skills
Excellent team player, and strong attention to details

What Sets You Apart

Strong Experience with HubSpot & HubSpot Reporting
Experience with cross-functional stakeholder alignment
Clear sense of process thinking, scalability, and documentation
Curious and proactive — someone who spots problems and doesn't wait to be told to fix them.
Strong storytelling ability — you can bring numbers to life.
Experience working in an Agile environment.

A Little About Inn-Flow

Our Mission is to develop solutions that optimize financial performance, enhance team productivity, and elevate employee satisfaction across the hotel industry.

Inn-Flow operates at the intersection of hospitality and technology, dedicated to solving the hotel industry's most familiar challenges, enhancing efficiency, and driving performance. Our comprehensive suite of applications for Accounting, Labor Management, Procurement, and Sales, along with specialized Payroll and Bookkeeping Services, streamline hotel operations. Emphasizing Automation, Integrations, and Visibility, our solutions not only stand strong on their own but also highlight Inn-Flow's core strengths when combined.

Employee Benefits & Culture

We value the talent and dedication it takes to make Inn-Flow a leader in hotel ERP solutions. We are committed to rewarding our team with premium benefits, including health, dental, vision insurance, generous vacation time, 401k investment and match opportunities, continuing education, and employee discounts at major hotel brands.

Equal Opportunity Employer

Inn-Flow is proud to be an Equal Opportunity Employer, upholding a work environment free from discrimination and harassment. We make our hiring decisions based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, family status, or any other non-business consideration. We stand firmly against discrimination and harassment in any form.

Inn-Flow

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Director of Revenue Operations