Sales Operations Administrator - IT Channel

Nottingham
Up to £32,000 pa (DOE)
26 days annual leave + bank holidays, Regular company socials
Benefits: Access to HealthShield, Holiday Purchase Scheme, Company Socials, Electric Vehicle Scheme, Employee Discount on Technology & Enhanced Maternity & Paternity.
Our Client: Jigsaw24 (Exclusive Recruitment Partnership)

KEY RESPONSIBILITIES:

Act as the first point of contact for customers and internal teams, ensuring smooth and professional communication.
Handle incoming calls and emails, assisting with general enquiries and directing them to the appropriate department.
Manage the Partner mailbox, categories and assigning requests to appropriate team members.
Prepare and issue customer quotations, working closely with the Trading Manager to maximise quote conversion.
Set up and maintain customer Procurement Portals, ensuring accuracy and efficiency.
Liaise with vendors and suppliers to obtain pricing for non-standard products and bespoke customer requests.
Process customer orders accurately, providing clear estimated delivery times and managing expectations.
Ensure customer reports are delivered within agreed timeframes.
Support additional reporting requests related to account management.
Maintain an up-to-date knowledge of the company's products and services to provide informed support.
Follow company processes and procedures while identifying opportunities for improvement.

SKILLS & EXPERIENCE:

2+ years' experience in a B2B Sales focussed Administration role is essential.
Previous experience within the technology industry, an IT MSP, or VAR would be beneficial.
Confident communication skills, with the ability to communicate with internal and external stakeholders at all levels.
Excellent written ability, with experience of using CRM systems/tools (Salesforce ideally).
Ability to manage and prioritise multiple tasks effectively.
A proactive & positive attitude with the ability to work collaboratively within a team.
UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates.

OUR CLIENT:

After 6+ successful years of collaboration, we are delighted to announce Marmion is now Jigsaw24's exclusive recruitment partner for all roles outside of their Media & Entertainment department! Jigsaw24 is a CRN award winning IT Reseller & Managed Service Provider, supplying hardware, software, and services to organisations across all sectors and of all sizes. Best known as Apple's largest reseller outside of Apple in the UK, their offering doesn't end there; their product & services portfolio includes a vast range leading technology brands, tailored solutions, and support packages alongside excellent customer service.

Jigsaw24 is committed to the wellbeing of their employees and have developed an extensive benefits package to suit, including; Enhanced maternity & paternity leave, health & life cover, staff purchase cover for all things tech, travel to work loans & cycle to work scheme, biannual parties, milestone awards and more! With over 100 hires placed by Marmion across all teams and levels, we're focused on delivering a consistently high-quality candidate experience, grounded in the shared values of integrity, personal service, and a human-first mindset.

If you feel you are suitable, please apply today by submitting your CV. Alternatively, to discuss the opportunity further, please contact Alice McGlaughlin directly.

Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.

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