Who we are

Recognized as one of Canada’s fastest-growing companies, Lumen5 is an online video creation platform powered by machine learning and designed for businesses, brands, and creatives.

Launched in 2017, our mission is to make video marketing accessible to everyone. We believe that video is the most powerful tool for storytelling, but not everyone has the skills or resources required to produce thumb-stopping videos. We created Lumen5 to solve this problem.

We currently have over a million users and work with notable brands including Salesforce, SAP, Siemens, and The World Health Organization. Our company has won growth awards from Canadian Business and the Globe and Mail, and we were crowned the winner of the New Ventures BC Competition 2019 which recognizes innovation in BC’s tech sector. In 2021, we've also been twice recognized as a top 4 finalist for the BC Tech Associations Technology Impact Awards 'Tech Culture of the Year'.

We now have our sights set on revolutionizing how businesses create video and we’re looking for like-minded folks to join us in elevating Lumen5 to the next level.

What we’re looking for

We’re searching for a RevOps Manager to join our squad! Revenue Operations aligns sales, marketing, customer experience, and finance across the full customer life cycle to drive growth through operational efficiency and to keep all teams accountable for revenue.

Revenue Operations brings together all internal go-to-market operations teams under one umbrella. It encompasses the goals, roles, functions, processes, systems, data, and measurements of these teams to maximize revenue for the business.

In this role, you will report to our VP of Revenue and manage our Marketing, Sales, and CX operations - ensuring our engines run smoothly, tracking performance, and providing insights to make strategic decisions based on data and results.

What you’ll do:

Identify trends and opportunities to drive revenue, such as go-to-market strategies, tactics to streamline the customer lifecycle, and potential marketing, sales, and cx process improvements
Work collaboratively with stakeholders across the organization to share insights and centralize information
Oversee systems and data administration and recommend tools to improve data quality, analysis, and reporting for performance tracking
Manage revenue dashboards and forecasts so teams can easily understand business health and meet goals
Partner with leadership to analyze the impact of business initiatives and provide insight through data
Manage tools that streamline processes, automate manual workflows, and set up measurement channels that generate actionable insight
Maintain and improve our marketing distribution engine, including email management, content distribution and optimization, A/B testing, audience segmentation, and more
Administer marketing campaigns; test and analyze workflows, lead generation, nurturing, and scoring; and identify improvement tactics
Develop and implement sales workflows that increase leads, improve campaigns, and build databases for marketing while improving future forecasting
Maintain and improve CX workflows that manage customer renewals, invoicing, and expansions

Experience & Skills:

3+ years experience in a marketing or sales operations role, preferably in B2B SaaS
Systems administration experience with some (preferably all) of our tech stack:
- Salesforce
- Hubspot
- Gong
- Salesloft
- Apollo
You have a passion, hunger, and an innate need to organize and automate everything
You understand the lifecycle of a customer journey and find joy in creating processes and workflows that make for a smooth and delightful one
You’re an organized project manager and can drive progress efficiently while navigating internal change management
You grasp technology easily, understanding how things work and work together to create a unified ecosystem of tools that support the business

Compensation

The starting salary band for this role (for candidates at our targeted skill level) is $98,810 - $118,570. Our compensation structure is market-based, and we pay fair market rate for all roles. We value transparency, which is why we share our starting salary bands for all roles at Lumen5. Starting salaries will vary within this range based on experience and skill level.

Why Work for Lumen5?

Impact

Global significance - Our product reaches millions of people around the world. You’ll be a part of something genuinely impactful and exciting. Uncharted territories - We’re using machine learning to assist with human creativity, making for plenty of fascinating technical challenges. Small team, big influence - When you talk, we listen. Opinions will always be heard, and we empower our team to act as owners and leverage outcomes.

Progress

Work with the best - We don’t toot our own horn often, but we will say that our team is built of experts in cutting-edge fields. Learn from industry leaders in business, product, and engineering (AI, NLP, Computer Graphics). Learn and grow - Our team thrives personally and professionally through competitive benefits, career development opportunities, and a $2,000 per year learning budget for every employee.

Connections

Get to know everyone - It’s the relationships and bonds we form that make our workdays exciting and meaningful. We cultivate and nurture high-quality relationships at Lumen5 and within the local community.

Join a company that’s got your back

🏖 Rest and recharge. Every employee gets four weeks of vacation

🌡 Health = happiness. We have unlimited personal and sick days, allowing you to take care of your physical and mental health. We offer full medical, dental, and generous paramedical.

🕓 Flexible work environment. Our office in Vancouver or your home, at a time that suits you.

👶 Family first. Generous parental leave, so you can relax with your little one and have peace of mind.

🌈 Bring your authentic self. We’re committed to supporting diversity, equity, and inclusion through initiatives like our pay equality program and culture committee.

📞 Hotline bling. We’ll cover your cellphone bill, no sweat.

📚 Self-improvement. Want to get stuck into the latest business book, attend a conference, or take a course? We’ve got you covered with a $2,000 learning budget each year.

🎧 Music. Free jams, on us! We’ll cover your music streaming service of choice.

✨ Lifestyle. Monthly spending account for your health & wellbeing, whatever that means to you.

Joining Lumen5 means that you’ll surround yourself with smart, creative individuals and work on a product that reaches millions of people around the world. We celebrate our differences and encourage those from marginalized communities to apply.

Lumen5

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RevOps Manager