We Are
Medical Informatics Corp. (MIC) a medical software company that aims to save lives by improving how patients are monitored. Our solution, Sickbay, collects patient data, stores it, transforms it and delivers results to doctors and nurses in real-time. We continue to build on Sickbay to identify early warning signs of patient deterioration in data which was previously lost within hospitals. This allows us to provide predictive alerts to care providers who can remotely or locally diagnose the problem and intervene before symptoms become life-threatening.
You are
Are you a technology enthusiast who would like to work with a group of diverse, smart, innovative problem solvers in a rewarding, fast paced growth environment?
Are you an active learner interested in challenging the status quo to disrupt the current model of remote patient monitoring and predictive analytics in healthcare?
Would you like to work with a unique, state of the art FDA cleared platform that improves patient outcomes and ultimately saves patient lives?
Are you looking for a new opportunity with a clear path for advancement based on your success?
At Medical Informatics Corp, we are committed to:

Curiosity and the freedom to explore
A spirit of collaboration and understanding
Making sure the work you do is meaningful, fun and well balanced with the rest of life's priorities

Duties and Responsibilities

As a Sales Operations Analyst, you'll work with our sales and sales operations teams on reporting and forecasting and provide general data-focused support for all stages and facets of the sales cycle.
You will also help evolve and reinforce existing sales processes and implement new ones.
You will be a key function within the organization, providing data, reporting and insights needed and is a key strategic support to sales leadership, performing all aspects of sales operations including providing actionable insights to drive growth, evaluate and report key operational metrics, KPIs including forecasting, analytics, productivity, and operational efficiencies.
This role requires strong analytical capabilities, excellent follow through and the ability to meet time sensitive deadlines.
Support operational processes of the sales organization, such as quota management, territory allocation, audits, reports, and dashboard development, data checks & maintenance
Track business performance and provide insights and recommendations to advise sales leadership on forecasting and day-to-day decision
Provide day-to-day support to Salesforce.com licensed users
Support, Manage and Develop our Salesforce instance, collaborating with teams to improve information capture, data analysis, reporting, and process flows
Create triggers and any other automations in Salesforce to support the needs of the sales team and process
Configure page layouts, monitor field add requests, and manage roles & profiles to enable proper administration of lead, account and opportunity records

Initiating and maintaining data integrity of CRM:

Establish best practices for Master Data Management to support uniformity and accuracy of data
Create your own reports and dashboards to track and flag leads, accounts, and opportunities that need immediate attention and updating
Audit opportunities with strong enforcement of our sales process; Support maintenance of Account records in collaboration with the client success team
Assign tasks to Sales Team members in Salesforce to support accurate sales funnel follow up
Assist with the logging and reconciliation of Unit, Device, Product, and Bed data on Account records to support reporting of current installs

Analytics

Create and build the reporting necessary to support team requests & meetings, targeted marketing campaigns, leadership tracking, and board reporting
Provide impactful, value-added functionality to reporting solutions, meeting internal customer needs for information and decision support
Identify and communicate key insights to leadership team based on your analysis

Project Management

Oversee the projects directly related to Salesforce.com improvement and optimization, ensuring successful completion, on schedule
Proactively manage scope, requirements, resources, time, cost, quality, risks and communications for all projects
Capture business requirements and partner with inter-departmental stakeholders to determine opportunities for integration of data from proprietary systems and databases, into Salesforce

5% travel required to Corporate Office as needed

Required Qualifications

Bachelor's Degree in Business, or 5+ years equivalent work experience
3-5 years experience in sales operations, business operations, or an analytical/operational role

Ability to leverage numbers and insights to influence & drive sound decision making
Experience in communicating and presenting effectively to Senior Executives
Ability to build strong partnerships and collaborate with stakeholders

Salesforce Administrator certification preferred
Strong understanding of Salesforce platform with the ability to build custom reports, views, and dashboards
Highly developed analytical and critical thinking skills with a focus on data analysis and interpretation
Advanced experience with dashboards and data visualization
Excellent verbal, written, communication and presentation skills
Strong computer skills; preferably experience using Google Suites.
Ability to adapt and adjust to new and changing processes
Ability to multitask and work on several projects simultaneously
Strong organizational and interpersonal skills with the ability to work both independently and in a collaborative, team-oriented environment.

As a Sales Operations Analyst, you will be partnering with our Sales Operations Manager, the sales team, and our CRO to crack the most important strategic topics in the sales organization while driving revenue growth, improving sales productivity, and increasing customer value. The Analyst is also responsible for executing and improving operational and planning processes (e.g., working with our CRO to build sales territories and setting sales targets).

The Analyst should have a strong strategic mindset and communications skills and collaborate with cross-functional stakeholders to support critical business decisions. The candidate should also be able to handle highly sensitive, confidential, and non-routine information, have high attention to detail, be open-minded to challenge the status quo and work in a rapidly changing organization while inspiring excellence from himself/herself and business partners.
The Sales Operations Analyst will also play a crucial role in maintaining the integrity of the sales data stored within our Salesforce CRM, and keeping our data clean and reportable. This position requires a diverse skillset which includes expertise in Salesforce Administration, process improvement, business analysis, and project management. The Sales Support Analyst will work collaboratively with the Sales Operations Manager on projects directly related to Salesforce.com improvement and optimization. You will understand both our current setup and our business objectives, identifying areas of improvement. Your success with developing, implementing, and managing those enhancements contributes to the overall success of the sales team.

Your reward

Competitive market value-based salary for a Sales Operations Analyst ($85,000 - $95,000)
Health Benefits (med/den/vis/company paid STD/LTD & Life Ins./HSA's/FSA's)
Paid Time Off (PTO)
11 Paid Holidays
401k Investment Opportunity
Flexible work schedule
Knowing that the work you do makes a difference in the lives of patients and the clinicians that take care of them
Working with a great team with different backgrounds
Increase personal knowledge base

"*This position requires in-person meetings at the Houston office or at client sites. *COVID-19 vaccination is mandatory, unless otherwise accommodated, in accordance with company policy."

Required submissions
Please submit all of the following. Incomplete applications will not be considered!

Resume
Cover letter (Why do you want to work for MIC? What makes you a great candidate?)

Kindly provide us with:

Three references with contact information (We will not contact them until later in the hiring process)
A joke (Something that makes you laugh!)
Create a new portmanteau, define that portmanteau, and use it in a sentence. (Tell us the two words you used to create one!)

Job Type: Full-time

Medical Informatics Corp.

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