Who You Are:

The Sales Operations Analyst position is responsible for all aspects of our client prospect database, including researching and adding new prospects, resolving data errors, daily maintenance, and reporting.

You are a skilled communicator (both verbal and written)
You maintain a high level of internal customer satisfaction
You get your energy from growing the depth and breadth of your book of business
You work collaboratively with a team, yet also thrive working autonomously as a self-starter
You are proactive and solutions-oriented with the ability to think outside the box
You are curious, self-motivated, and results driven
You thrive in a fast-paced environment

What You Will Do:

Work alongside the Information Technology department to maintain our client prospect lists within the CRM (Microsoft Dynamics 365) for the sales department and resolve issues related to the prospect lists.
Coordinate the import of data into our CRM and validate the Sales teams CRM entries to ensure there isnt duplication, auditing for relevancy and accuracy.
Source potential prospects using external sources, such as ZoomInfo, to incorporate into our call lists and outbound calling system (Connect and Sell).
Generate accurate sales reporting including Sales KPIs, Connect and Sell metrics, and data management updates.
Conduct detailed analyses on large data sets with Microsoft Excel, using functions such as VLOOKUP, MATCH and IF statements.
Work with outside vendors, such as ZoomInfo and Connect and Sell to ensure reporting and records are transferred accurately and to ensure the team is utilizing dialing services efficiently and effectively.
Maintain Sales territory for sales team.
Create and maintain documentation on processes, policies, application configuration, and help related materials for users as database applications are developed. Including CRM, outbound calling, marketing systems, and other sales processes.
Serve as first line of support for all users and keep them informed about system functionality and enhancements.
Update and maintain project timelines/milestones and strategies utilizing enterprise systems such as CRM and SmartSheet.
Manage the execution of marketing campaigns, mailers, and callbacks, generated from our CRM database for the Sales team.
Support the Sales Operations team as needed.

What You Need:

Bachelors degree
At least 2-3 years professional experience
Experience with analyzing large amounts of data and an ability to consolidate and translate that data into actionable insight
Experience with outbound lead generation management and vendor management
Intermediate to advanced knowledge of Excel, Word, and Outlook
Excellent problem-solving skills with a proven track record of working independently, as well as within a team environment
Ability to overcome obstacles and prioritize/manage workload
Ability to work in a fast paced, team environment
Strong communication, interpersonal skills, and the ability to create and maintain effective relationships
Experience with Microsoft Dynamics 365 preferred
Experience working with sales teams and executive leadership preferred

Why Work at PRP:

25+ year company history and growth
Winning team atmosphere with high degree of employee recognition and promotions within
High paced, collaborative working environment that thrives on team success
We value social responsibility and have an employee founded Corporate Social Responsibility Committee whose mission is to provide employees a chance to give back to their community in ways most meaningful and rewarding to them
Full medical, dental, and vision benefits package
401K plan with company match
Paid holidays, vacation, and sick time

The salary range for this position is: $57,400 $100,500 Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws.

Equal Opportunity Employer

Profit Recovery Partners Llc

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Sales Operations Analyst