Simulations Plus is a leading developer of modeling and simulation software, and a provider of consulting services. We support our pharmaceutical and biotechnology clients through drug discovery, development research, and regulatory submissions.

Leadership truly cares about maintaining a positive culture and employee well-being. We offer fully remote work, flexible schedules, unlimited vacation along with free medical premiums, stock options, bonus potential, and more!

The Sales Operation Manager will support the sales team in hitting or exceeding sales goals while maintaining up-to-date and accurate sales data in the CRM.

Business Unit: Shared Services

Department: Business Development

Internal Grade: 11

Direct Reports: No

Location: This position can be 100% remote or hybrid near one of our locations (Buffalo, NY; Durham, NC; Lancaster, CA; or Pittsburgh, PA)

Job Responsibilities:

Work with the sales leaders to provide insights for planning, execution, and evaluation of the sales activities
Accurately maintain sales-related data in CRM and other sales tools which contribute to sales operational intelligence
Collaborate with sales leadership, marketing, finance, and other departments to ensure the sales strategy is in line with business objectives and customer needs
Provide feedback and support execution of sales processes, quoting, incentive compensation plans, policies, and system operations
Manage the sales pipeline for accuracy in forecasting and pipeline reporting
Analyze sales performance, trends, and metrics through report generation
Assist sales and marketing organization in the identification of new sales opportunities and markets
Proactively manage customer CDA, MSA, and license agreements by aligning with legal and sales teams to ensure they do not lapse
Ensure that data and operational records such as quotes, orders, and opportunities are entered in the CRM accurately
Ensure all sales related documentation is prepared in accordance with company policies and procedures
Other duties as assigned

Qualifications:

5+ years of sales operations experience
Very strong experience using and maintaining Microsoft Dynamics CRM
Excellent Microsoft Excel skills
Experience building sales analysis information
Comfortable working with remote sales teams
Great organization and prioritization skills
Excellent customer service and strong sense of accountability
Working knowledge of sales reports and records, specifically PowerBI
Strong written and verbal communication skills
Self-motivated with ability to work with minimal supervision
Ability to learn an expansive variety of products

Education:

Bachelor’s degree in sales, business, or related field preferred

Find out more about how amazing it is to work at Simulations Plus by visiting www.simulations-plus.com/career-center and apply today!

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Sales Operations Manager