About Us
It’s our mission to bring people together by growing local food scenes. me&u is used by 6000+ bars, pubs, and restaurants to create memorable guest experiences and grow their brands. With 200 staff in five countries, and headquartered in Melbourne, Australia, me&u is the consolidation of two leading hospitality technology companies: Mr Yum and me&u, who merged in November 2023.
About The Role
As a RevOps Systems Specialist, you’ll support and enhance the systems that power our go-to-market (GTM) operations. This dynamic role offers exciting opportunities to refine processes, spearhead automation, and elevate the customer journey, ensuring operational efficiency and delivering significant value across our GTM teams.
What You’ll Do
- Enhance and Automate Processes: Streamline our GTM tools with automation that frees up time for teams to focus on what matters most - serving our customers.
- Collaborate cross-functionally with GTM teams: Gather requirements, identify and address system-related challenges, and provide tailored training and documentation.
- Own the Customer Journey: Document and refine the processes our GTM teams follow to deliver seamless and impactful customer experiences.
- Ensure Data Integrity: Conduct regular audits, resolve data issues, and maintain high standards of accuracy across all systems to empower data-driven decisions.
- Lead Tech Innovations: Stay ahead of industry trends, recommend new tools, and spearhead implementations, migrations, and optimisations across the GTM tech stack.
What You’ll Need
- Proficiency in managing and implementing Salesforce.
- A foundational understanding of RevOps/GTM processes.
- Intermediate knowledge of Google Sheets or Excel.
- Strong problem-solving skills and attention to detail.
NICE TO HAVE
- Experience migrating from HubSpot to Salesforce
- Certifications in Salesforce administration.
- Proficiency in SQL.
WHY ME&U
Work with impact and purpose. We’re helping the hospitality and entertainment industries to thrive and me&u is at the forefront of this. Expect collaboration and interesting problems to solve.
Work with great people. Work alongside a supportive, diverse and inclusive team. You’ll have the trust, freedom and support to experiment and not be afraid of failure but to learn from it...and have fun together along the way.
Work that challenges you. We’re growing quickly, and you will too. You’ll have numerous opportunities to embrace discomfort, grow and learn as me&u expands and scales globally.
Work that works for you. We’re a flexible, remote-friendly place with inclusive leave options and day-to-day work times to suit your routine. We prioritise our team’s mental health & overall wellbeing, with access to mental health days and support programs.
Diversity and Inclusion Commitment.
We’re committed to growing and empowering an inclusive me&u community. That’s why we actively encourage applications from candidates from all backgrounds, experiences, and perspectives. If you require accessibility assistance at any stage of the process, please let us know.