Job Summary:
The Sales Operations Manager plays a critical role in optimizing sales processes, improving efficiency, and ensuring seamless coordination between sales, production, supply chain, and other departments. This role is responsible for managing sales data, refining workflows, and implementing best practices to drive sales performance and operational excellence.
Key Responsibilities:
Sales Process Optimization:
- Develop and refine sales processes to improve efficiency and effectiveness.
- Work closely with cross-functional teams (production, logistics, finance) to align sales operations with company objectives.
- Identify bottlenecks in the sales cycle and implement solutions for smoother workflows.
Data & Performance Management:
- Monitor and analyze sales metrics (order volume, conversion rates, lead times, etc.) to track performance.
- Generate reports and dashboards to provide insights for sales forecasting and decision-making.
- Ensure data accuracy and integrity in the CRM and ERP systems.
Cross-Departmental Coordination:
- Act as the link between the sales team and production, supply chain, and customer service teams to ensure timely order fulfillment.
- Collaborate with finance on pricing strategies, contract management, and revenue tracking.
- Assist in demand planning by providing data-driven insights on market trends and customer orders.
Sales Support & Enablement:
- Provide tools, resources, and training to the sales team to improve productivity.
- Optimize the use of CRM systems and ensure proper documentation of customer interactions.
- Assist in customer order management, ensuring alignment with production capacity and delivery timelines.
Process Improvement & Compliance:
- Implement standard operating procedures (SOPs) for sales operations.
- Ensure adherence to company policies, industry regulations, and compliance requirements.
- Identify opportunities for automation and digitalization of sales processes.
Qualifications & Skills:
- Bachelor’s degree in Business Administration, Sales, Supply Chain, or a related field.
- Excellent German skills and preferably good English skills.
- 5+ years of experience in sales operations, sales support, or a related role (preferably in manufacturing or industrial sales).
- Strong analytical skills with experience in sales data analysis and reporting.
- Proficiency in CRM systems is an advantage.
- Excellent communication and collaboration skills to work cross-functionally.
- Problem-solving mindset with the ability to optimize processes and drive efficiency.
- Knowledge of manufacturing sales cycles, order fulfillment, and supply chain processes is a plus.
Why Join Meyer Seals?
- Be part of a growing and dynamic team in the manufacturing industry.
- Work on impactful projects that enhance sales performance and customer satisfaction.
- Competitive salary, benefits, and career growth opportunities.
- Very international working environment with a progressive mindset.