The Opportunity
The Sr. Revenue Operations Analyst, reporting to the VP, Revenue Operations, will play a critical role in driving operational excellence and supporting the achievement of key performance indicators across the go-to-market engine. Collaborating with Sales, Marketing, and Customer Success, this role will focus on optimizing processes, tools, data integrity, reporting, Salesforce business analysis, and supporting sales process excellence. The ideal candidate will have a strong analytical mindset, deep understanding of sales processes and best practices, and experience working with Salesforce, data visualization tools, and advanced analytics to drive strategic decisions.
This is an exciting opportunity for someone who thrives in a cross-functional environment and enjoys blending strategic thinking with hands-on execution to improve operational efficiency and support data-driven decisions.
This position will be hybrid with 3 days/week in our Atlanta, GA or Oakville, ON office.
Duties and Responsibilities
Salesforce Business Analysis
- Work with stakeholders to identify business needs and translate them into Salesforce solutions.
- Collaborate with the Salesforce Administrator to design and implement processes to meet evolving business requirements.
- Evaluate new Salesforce features and updates, providing recommendations on how to integrate them into the organization’s processes.
- Document and maintain detailed process maps and functional specifications for Salesforce-related projects.
Sales Process Optimization and Best Practices
- Partner with Sales leadership to understand and refine sales processes, ensuring alignment with organizational goals and best practices.
- Identify and address inefficiencies in sales processes, recommending improvements to drive productivity and win rates.
Process Optimization and Design
- Evaluate existing processes and workflows to identify areas for improvement, automation, and scalability.
- Work closely with go-to-market teams and the Salesforce Administrator to implement process changes within Salesforce and related tools.
- Support the rollout of new features and tools, ensuring seamless adoption and alignment with business goals.
Reporting and Analytics
- Create and maintain dashboards and reports to track key performance indicators (KPIs), targets, and support overall planning and forecasting.
- Act as the subject matter expert on data reporting, ensuring stakeholders understand how to leverage tools like Salesforce, Power BI, and Excel for insights.
- Support ad hoc reporting requests and larger initiatives by providing reliable data and actionable insights.
Insights and Analyses
- Leverage Salesforce data, Power BI dashboards, and advanced Excel analysis to uncover trends and opportunities.
- Provide actionable insights and highlight areas of risk and growth potential for Marketing, Sales, and Customer Success teams.
- Conduct white space analysis to identify cross-sell and upsell opportunities using data from tools like Pursuit or other data enrichment platforms.
Strategic Collaboration
- Work closely with go-to-market and finance teams to align on shared goals, ensuring data integrity and reporting support strategic initiatives.
- Partner with the Salesforce Administrator to evaluate and implement new integrations or tools such as Pardot, Outreach, and Salesforce CPQ.
- Drive operational alignment through regular cross-functional reviews and updates on performance metrics.
Qualifications
-
3–5 years of experience in revenue operations, sales operations or a similar role.
- 2–3 years of Salesforce experience, preferably in a B2B environment, with demonstrated ability to analyze and optimize Salesforce workflows and data.
- Strong understanding of sales processes and best practices, including lead management, pipeline forecasting, and territory management.
- Experience in Salesforce business analysis, including gathering requirements, conducting gap analysis, and implementing solutions.
- Advanced skills in Excel(e.g., pivot tables, complex formulas, data modeling) and experience with data visualization tools such as Power BI.
- Excellent communication skills with the ability to adapt messaging to both technical and non-technical audiences.
Core Competencies
- SFDC Process Optimization
- Data Accuracy and Integrity
- Problem-Solving
- Results Orientation
- Communication Skills
- Planning and Organizing
- Team Collaboration
- Critical Thinking and Decision-Making
What It's Like to Work at Euna Solutions
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.
Here are some of the perks that Euna employees enjoy:
Competitive wages
We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.
What’s better than a long weekend? An extra-long weekend! Euna Employees enjoy 2 extra days off in the summer to extend long weekends! Extra days to decompress and spend time doing the things you love.
Community Engagement Committee
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time, gifts and skills.
Flexible time and remote work
We understand that what a workday looks like differs by employee and the role requirements. Through our interview process we’ll work with you to ensure it’s a fit for you and the specific role you’re interested in.
Benefits
Ask us for a copy of our health and dental benefits!
Culture committee
Celebrate at every occasion with the culture team! They make sure that our team’s culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.
About Euna Solutions
Euna Solutions® is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance. Working with more than 3,000 government and public sector organizations across North America, Euna Solutions strives to build trust and enable transparency in our communities. Euna Solutions is recognized on Government Technology’s GovTech 100 list, an annual list of the top 100 companies focused on, making a difference in and selling to state and local government agencies across the U.S. To learn more, visit www.eunasolutions.com.
Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/
We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know.
For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.
