Revenue Operations Manager

REVENUE OPERATIONS MANAGER

Starting base salary up to CAD$77,500 or USD$73,000

Plus Bonus, Equity & Benefits

Our salary ranges are determined by role, level, and location. The range reflects the typical range for new hire salaries, it does not reflect the maximum salary for the role over time. Individual pay offers are determined by job-related skills and experience demonstrated during the interview process.

Own and lead projects to scale and improve our systems and processes, maximizing automation, formalizing our procedures, and introducing best practices.

What you will be doing:

• Build and refine predictive and historical revenue reporting and analytics, including the generation of Generate ad-hoc reports and dashboards using Salesforce.com.
• Provide essential sales support to our New Logo, Growth, and Business Development teams, including training, pipeline hygiene, and analysis
• Document and maintain process documentation around quote to cash activities and identify opportunities for improvement
• Create and maintain a team repository of training documents and standard template documents
• Direct scheduled Tech system maintenance, enhancements, reporting and data visibility initiatives
• Support data governance practices and policies across customer systems
• Oversee the management of Sales and Marketing Tech Stack which includes: Salesforce.com and its thirteen integrated applications.

What you’ll bring to this role:

• 5 or more years’ Sales Operations experience in a SaaS company, with proficient expertise in Salesforce.com administration, deal configuration, order management and booking.
• Understanding of the sales process with core focus on development and enforcing processes for scale across our sales teams
• Ability to identify areas where we can improve sales productivity and impact revenue – analyze, course correct and implement as needed
• Proven success working across stakeholder teams to positively influence people across all functional areas of an organization
• Experience supporting system releases including business requirements gathering and case management
• Exceptional communication skills with the ability to present at all levels, listen effectively, socialize ideas across functions, lead discussions, and articulate the vision of the company.
• Excellent strategic, project planning and organizational skills with high attention to detail and self-directed.
• Excellent problem-solving skills
• Highly effective interpersonal skills; excels at relationship building, collaboration, and inspiring teams.
• Creative, out-of-the box mindset.
• Experience with Salesforce.com and data manipulation tools (Data Loader)
• Intermediate to advanced Excel skills
• Experience supporting and training sales teams on systems and processes
• Excellent data analysis, reporting and presentation skills
• Change management skills (project scope, delivery and post-deployment activities)
• Excellent interpersonal skills
• Self-motivated and directed, with keen attention to detail and good time management

Why 360?

Join 360insights, a global leader in channel incentives and insights, recognized as a Great Place to Work® in Canada, the USA, and the UK. We put people first, fostering an inclusive, values-driven culture where both team members and clients thrive.

We welcome individuals from all backgrounds and are committed to equal opportunity for every race, religion, ethnicity, age, disability, sexual orientation, and gender identity. Accommodations are available upon request throughout the hiring process. Learn more about our DEIB Vision on our website.

At 360insights, we believe in “Experiences that create growth. Growth that creates experiences.” Our Learning & Development programs and mentorship initiatives provide the tools and support you need to succeed and advance as an Insighter.