Caseware

CPQ Specialist

Caseware Toronto, Ontario, Canada

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We are seeking a highly skilled and experienced CPQ (Configure, Price, Quote) Specialist with 6-8 years of expertise in Salesforce CPQ implementations. The ideal candidate will have a strong background in complex CPQ configurations, with hands-on experience as either a CPQ consultant or in a client-side role. If you’re passionate about optimizing processes through Salesforce and CPQ and have the experience to back it up, we want to hear from you!

📍 Location:

This is a hybrid role requiring the successful candidate to work 3 days a week in our Toronto office, located at 351 King Street East, Toronto, ON.

Contact:

Chengeer Lee - Principal Talent Acquisition Partner & Coach

What you will do:

  • Lead and manage the implementation and configuration of Salesforce CPQ for global commercial teams
  • Collaborate with cross-functional teams, including Sales, IT, and Finance, to streamline and automate quoting processes, improving operational efficiency
  • Design and implement custom CPQ solutions to meet complex business requirements, ensuring scalability and efficiency
  • Work closely with the Global Commercial team to gather requirements, prioritize initiatives, execute sprints, and communicate new enhancements to stakeholders
  • Provide guidance on pricing, quoting, and discounting best practices, aligned with SaaS industry standards
  • Configure advanced CPQ workflows, product rules, pricing logic, and quote templates to align with company policies and objectives
  • Develop custom MDQ (Multi-Dimensional Quoting) coding and flows to support multi-product and multi-currency quoting scenarios
  • Assist with data migration, integration with licensing systems, and troubleshooting CPQ-related issues
  • Ensure proper training and ongoing support for end-users, including sales representatives, to maximize CPQ adoption and effectiveness
  • Stay up-to-date with Salesforce CPQ updates and industry trends, ensuring best practices are followed and the system continuously evolves


What you will bring:

  • Experience: 6-8 years of hands-on experience with CPQ solutions, either as a CPQ consultant or in a client-side role, with exposure to large-scale global implementations
  • Certifications: Salesforce CPQ Admin and Salesforce Admin certifications are mandatory
  • Technical Skills: Advanced proficiency in Salesforce CPQ, including configuration, customization, and troubleshooting, with familiarity in integrations, workflows, and reporting within Salesforce
  • MDQ Expertise: Proven experience with custom MDQ coding, creating and managing flows for multi-product and multi-currency quoting scenarios in Salesforce CPQ
  • SaaS Expertise: Strong understanding of SaaS quoting processes, including ARR-based quoting and the land-and-expand funnel
  • Communication: Excellent verbal and written communication skills with the ability to make strategic recommendations to stakeholders based on Salesforce and CPQ expertise
  • Mindset: A “get-things-done” approach to problem-solving, the ability to thrive in fast-moving, unstructured environments, and a bias towards action in all situations
  • Strategic Thinking: Demonstrated ability to bring structure to ambiguous areas of opportunity and work effectively under tight timelines
  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Other
  • Industries

    Software Development

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