Associate Consultant Sales Operations

Title: Associate Consultant - Sales Operations

Business Unit: Talent Solutions Consulting

Location: Gurgaon

Cab Facility: No

Shift Time: Flexible

Education: Graduates in Finance or Operations

Work Experience: 1-5 years prior experience in MIS Reporting, Sales operations, Client Management, Client invoice processing, Business operations, Reporting, Renewals, DSO Management

Aon plc (NYSE: AON) (formerly known as Aon Hewitt) is a leading global professional services firm providing a broad range of risk, retirement and health solutions.

About The Role

This person will support India consulting business and will be the key point of contact for all financial data /Sales/ Revenue/ Billing and Collections operations work. He/She must be able to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, timely and efficient. Ideal candidate will be highly organized, with a process and operations mindset.

Primary Duties

• Liase with consultants to obtain all documents required for creation of client contracts on the financial system
• Perform checks on adequacy, relevance and completeness of client contracting and invoicing documentation
• Raise contracts on internal portal, follow up with operations team to ensure contract IDs are generated within time
• Resolve any queries from the operations team to ensure that contract closure happens
• Raise invoice requests on internal portal and follow up with operations team to ensure invoices are generated and are accurate
• Call clients up and follow up for payment dates and details
• Reconcile revenue on a monthly basis
• Prepare weekly MIS reports for management
• Coordination with management for business growth as per report findings.
  
  

EXPECTATIONS

• Be able to multi-task, adjust and reprioritize according to changing needs with minimal oversight of seniors.
• Be sensitive to client deadlines. Effortlessly manage deadlines and competing priorities without delay.
• Adhere to training plans and manuals, process maps and standard operating procedures
• Have good judgment skills pertaining to escalation and raising issues internally and with clients.
• Be able to handle sensitive information and support senior level managers or leaders
• Have ability to collaborate and network with others to meet the business needs, with sound understanding of our business and clients; strong interpersonal skills
• Be dependable with strong work ethic. Possess a high moral character and professional integrity
• Encourage teamwork, maintain positive attitude contributing to team morale
• Additional qualifications such as analytical, organizational and planning abilities, solid communication and management skills, creativity and initiative will be preferred
  
  

Education/Experience Requirements

• Graduate/Postgraduate from any discipline with experience with Sales operations Management, Budgeting, Billing, Project Management, Client Management, cost sheet making, Invoice Reconciliation etc.
• Strong technical skills proficiency with Microsoft Excel, and Outlook, and Adobe PDF and online research tools.
• Strong understanding of MIS and Database analytics.
  
  

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