Join Altera, a pioneer in programmable logic solutions, where innovation meets practicality. We empower system, semiconductor, and technology companies to rapidly and cost-effectively differentiate and excel in their markets. Our legacy of innovation is matched by our commitment to our clients, whom we serve through a robust distribution network and a dedicated sales force. Our portfolio spans programmable logic products, acceleration platforms, software, and IP, all designed to accelerate the pace of innovation.
For decades, Altera has been at the forefront of programmable logic technology. Our commitment to innovation has empowered countless customers to create groundbreaking solutions that have transformed industries.
Join us in our journey to becoming the #1 FPGA company!
The North America Customer Operations team is responsible for order management with OEMs and distributors, operational support across internal teams, as well as order support and problem resolutions for our customers.
We are seeking a Sales Operations Analyst to do-
Backlog management and order fulfilment for distributors and direct customers
Review and process change orders ensuring no backlog discrepancies outside of agreed terms and conditions
Manage fallout orders and work for dispositions
Perform manual/mass updates to orders – cancellations, splits, blocks
Run, extract, and analysis order reports
Work with logistics partners, global trade, warehousing and planning to support urgent customer requests and escalations
Work with sales, distribution and planning teams to support urgent customer requests, own and drive escalations as needed
Demand supply forecast alignment
Reverse logistics management
Development and maintain positive customer relationships
Salary Range
Our compensation reflects the cost of labor within the US market. Actual salary may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc. We also offer incentive opportunities that reward employees based on individual and company performance.
$68.7k - $87.2k USD
Qualifications
We are seeking a professional that will bring a bachelor's degree and ideally some experience in sales ops, analysts, supply chain, program management, order management, planning and/or other related experience in a semiconductor or high-tech company.
Job Type
Regular
Shift
Shift 1 (United States of America)
Primary Location:
San Jose
Additional Locations:
Posting Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Semiconductor Manufacturing
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