Sales Operations Specialist

Sales Operations Specialist - Payments

Salary: £50-65,000 plus benefits

Location: London

Join our dynamic team at the forefront of innovation and customer centricity. With exciting new products launching in 2025, the Sales Operations Specialist will play a key role in shaping our sales operations.

The Sales Operations team supports the Commercial unit by providing tools, data, and insights to streamline processes, improve productivity, and drive sales growth.

We seek a detail-oriented, process-driven individual who thrives on turning challenges into opportunities. Your data-driven approach will empower our sales team to achieve greater efficiency and deliver exceptional results.

Responsibilities:

• Document sales processes to ensure consistency and data accuracy.
• Identify inefficiencies in workflows and implement improvements.
• Maintain data accuracy within CRM systems.
• Support Sales by offering insights and resolving operational issues.
• Train Sales on new processes and systems.
• Collaborate with Revenue Operations, Marketing, and Customer Success to align customer journeys.
• Optimise CRM and CLM systems to enhance customer engagement.

Qualifications:

• Education: Degree in Business, Finance, Economics, or related field, with payments or financial services focus as a plus.
• Experience: 2+ years in sales operations or business analytics, preferably in cross-border payments. Imaging knowledge is a plus.
• CRM Experience: Proficiency in Microsoft Dynamics preferred.
• Technical Skills: Advanced Excel and Power Automate experience.
• Communication Skills: Ability to convey complex ideas clearly across teams.
• Problem-Solving: Data-driven decision-making and operational efficiency skills.
• Language Proficiency: Professional English proficiency for international communication.

If you're passionate about optimising sales processes and making an impact, we'd love to hear from you!