Job Overview: Moxie Pest Control is the fastest growing pest control company in the industry. For 20 years, we've combined the stability of an established firm with the agility of a start-up. With our sales doubling year-over-year, we’re expanding our team to meet the increasing demands of our business. We seek a Director of Sales Operations who thrives in a fast-paced, autonomous environment and is passionate about proactively solving problems.
In this role, you will be responsible for the daily operations and strategic initiatives that empower our sales team. Your responsibilities include managing and building comprehensive databases for our sales reps, developing and maintaining an integrated sales tools ecosystem, and overseeing key sales programs in collaboration with Sales Enablement, IT, and door-to-door marketing teams. From project and program management to creating innovative, data-driven solutions, your tasks will vary based on the evolving needs of our business—ensuring no two days are the same.
Responsibilities And Duties
- Develop and maintain a robust database for sales reps to ensure data accuracy and accessibility.
- Build and manage an integrated sales tools ecosystem that enhances productivity and streamlines sales processes.
- Work with sales leaders and the data team to continuously refine and optimize these tools.
- Partner with Payroll and Sales Enablement on building and maintaining payroll solutions and compensation plans.
- Own the sales programs
- Summer program: April-September
- Recruiting program: September-April
- Develop programs to increase sales
- Develop a salesman Experience plan
- Plan salesman recruiting and leadership development events
- Manage the sales program in close collaboration with Sales Enablement and door-to-door marketing teams.
- Organize and lead stakeholder meetings, ensuring alignment and effective communication across all teams.
- Demonstrate hands-on experience managing timelines and deliverables, with PMP certification preferred.
Other Responsibilities
- Develop and execute salesman communication plan
- Develop and execute a salesman experience map identifying all touchpoints and experiences
- Coordinate with all stakeholders to execute experience
- Brainstorm creative experience ideas and bring them to life
- Develop and Execute Pre-Season Sales Plan
- Take a hands on approach to supporting and developing leaders
- Engage with your direct reports through 1:1’s, daily/weekly/monthly check ins as needed, and quarterly reviews
- Engage with your indirect reports through skip level check ins.
- Drive a culture of constructive feedback and growth
- Develop and maintain a staffing plan
- Make recommendations for changes to our contractor agreements
- Work with General Counsel to make changes to contractor agreements
- Complete data analysis projects to provide insights to sales leaders on sales performance and recruiting performance
- Work with sales leaders and data team to identify and build sales tools
- Provide insights into data as assigned projects
- Be the truth-teller of the company by always telling stories with data and facts
Qualifications
- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- MBA or relevant advanced degree is a plus.
- 7+ years of experience in sales operations, sales management, or business operations.
- Proven leadership experience, with at least 3+ years in a senior management or director-level role.
- Experience working with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools.
- Demonstrated success in driving sales productivity and operational efficiency.
About Us
Moxie Pest Control is named for the drive and enthusiasm embraced by our team! Our mission is to improve the quality of life for our customers, team, and community.
We believe in striving to do the right thing because we genuinely care about our employees and customers, the work we do, and our personal and professional character.
We’re more than just a pest control company!
What We Live By
Do The Right Thing
We believe in striving to do the right thing because we genuinely care about our customers
Be Kind
We think kindness is contagious, and we believe small gestures can have a big impact.
Be The Solution
It’s an understatement to say we take pride in our work. We live by the motto: “If a thing is worth doing, it’s worth doing well.”
Keep Improving
Because we care about helping our customers, we take our job knowledge seriously.
Company Perks
At Moxie Pest Control We Offer a Total Rewards Package That Supports The Health, Life, And Career Of Our Employees. The Available Plans And Programs Include:
- 2021 - 2024: Great Places To Work and Top Places to Work
- Awards & Recognition
- In Office, Remote, and Hybrid Work Environment
- Monthly Company Events
- Quarterly Service Projects
- Comprehensive medical coverage that covers many common services at no cost or for a low copay
- Additional options for dental and vision benefits, life and disability coverage and more
- 401K Plan
- Long- and Short-term Disability Coverage (Voluntary)
- Paid Time Off
AAP / EEO Statement
Moxie Pest Control provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Moxie Pest Control absolutely prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties will not be tolerated.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
