Sales Operation Manager, Deal Desk(SAAS software)

Key Responsibilities

Sales Operations & Salesforce Administration:

• Serve as the primary Salesforce Administrator, managing system configuration, automation, user roles, permissions, and data integrity.
• Develop and maintain Salesforce dashboards, reports, and analytics to track pipeline health, sales performance, and quota attainment.
• Design, implement, and manage sales quotas, ensuring alignment with company growth targets and revenue goals.
• Administer and manage the sales commission process, ensuring timely and accurate calculations based on compensation structures.
• Work with Finance to ensure accurate payout calculations and resolve commission disputes.
• Support forecasting models and sales planning efforts, ensuring data-driven decision-making.
• Identify and implement process improvements to streamline sales workflows and reduce inefficiencies.

Deal Desk & Compliance:

• Review and approve deal pricing and contract terms to ensure alignment with company policies.
• Work closely with Finance and Legal teams to validate contract terms and conditions before deal approvals.
• Ensure compliance with company pricing policies, discounting structures, and revenue recognition guidelines.
• Maintain and enforce deal desk policies, including approval workflows, escalation processes, and compliance standards.

Executive Reporting & Board Support:

• Prepare board decks for Board of Directors meetings, providing key insights on sales performance, revenue trends, quota attainment, and sales efficiency.
• Collaborate with Finance and Leadership to compile key metrics, forecasts, and strategic insights for executive presentations.
• Ensure data integrity and consistency in board-level reporting, leveraging Salesforce and other analytics tools.

Key Requirements

• Proven experience as a Salesforce Administrator, managing system configuration, automation, and data integrity.
• Strong sales operations knowledge, including quota management, pipeline tracking, and commission processing.
• Proficiency in Salesforce reporting & analytics for tracking sales performance and revenue trends.
• Working location Singapore，Hybrid after confirmation
• Experience in deal desk operations, pricing approvals, contract validation, and compliance.
• Ability to collaborate with Finance, Legal, and Executive teams on sales planning and reporting.
• Strong forecasting & process improvement skills to optimize sales workflows.
• Experience in executive reporting, including board deck preparation and sales insights.
• High attention to detail and expertise in data accuracy and policy enforcement.
• Preferred: Experience working with SaaS software companies and subscription-based business models.