Business Operations Executive

About the Role:

We are looking for a Business Operations Executive to manage and oversee company-wide operations, including project tracking, financial processes, HR activities, learning programs, and internal systems. This role will require strong organizational skills, proactive problem-solving, and the ability to work independently. You will work closely with leadership to ensure smooth business operations and efficient execution of tasks. 

Key Responsibilities  

1. Project & Resource Management 

• Monitor weekly project reports and provide a consolidated list of action-required items. 
• Track resource utilization, update availability, and ensure optimal team allocation. 
• Follow up with team members on time log updates and leave records. 

2. Finance & Invoicing Oversight  

• Ensure timely invoice generation and submission for all projects. 
• Track invoice statuses, follow up on payments, and escalate delays when needed. 

3. Learning & Certification Management 

• Oversee company-wide learning initiatives, track training progress, and encourage upskilling. 
• Manage certification activities and support employees in completing relevant courses.  

4. Employee Engagement & Performance Tracking 

• Coordinate monthly award programs and employee recognition initiatives. 
• Oversee CSAT (Customer Satisfaction) surveys and compile reports for review. 

5. Internal Operations & Systems Management 

• Manage internal systems and platforms, ensuring smooth handling of requirements, issue tracking, and deployments. 

6. Event & Travel Planning 

• Plan company events, conferences, and meetups, managing logistics and schedules. 
• Coordinate travel arrangements, including flights, accommodations, and transportation.  

7. Personal Business Assistance (for Leadership) 

• Follow up with departments on key initiatives and report progress.Ensure important business decisions and tasks are executed on time. 
• Handle ad-hoc and on-demand business tasks as needed. 

Key Skills & Requirements 

2+ years of experience in Business Operations, Project Coordination, or Administrative Management. 

Proactive problem solver with strong decision-making skills. 

Excellent organizational & communication skills to manage multiple responsibilities. 

Experience with invoicing, project tracking, and financial processes. 

Basic knowledge of business software & tools (CRM, project management, etc.). 

Event planning & travel coordination experience is a plus. 

Ability to handle ad-hoc tasks and follow up on key business activities.