Revenue Operations Analyst

Company Name:

ESC Corporate Services Ltd.

Location: Toronto, Ontario

Status: Full-time Permanent

Job Close Date: March 25, 2025

We are ESC, an experienced provider that delivers solutions uniting public records data, customer authentication, corporate services, collateral management, asset recovery, and accounts receivable management which support registration, due diligence, and lending practices of clients across Canada. Our people are what drives our innovation, growth, and well-being.

We are looking for a Revenue Operations Analyst to help with our continued growth and contribute to our future.

The Revenue Operations Analyst is responsible for managing and optimizing Salesforce systems, and reporting sales-related data to forecast, monitor and measure sales performance. Reporting to the Sales Enablement Manager, other highlights of the position include:

• Generate and maintain accurate sales reports, dashboards, and analyses to provide insights into sales performance, pipeline health, and revenue forecasting.
• Collaborate with sales and marketing teams to develop and refine key performance metrics (KPIs) and reporting processes.
• Responsible for creating and developing ESC reporting capabilities to maximize company revenue.
• Build processes & procedures within Salesforce, and act as the primary Salesforce administrator, including user management, customization, data management, and system integrations.
• Provide training and support to sales team members on Salesforce usage, best practices, and workflows.
• Work closely with cross-functional teams to ensure data integrity, consistency, and accuracy within Salesforce and other related systems.
• Identify opportunities for process improvement and automation within sales operations to enhance efficiency and effectiveness.
• Stay informed about industry trends, best practices, and new Salesforce features to continuously optimize our sales operations.

What you’ll need:

• Bachelor’s degree in business administration, Finance, Information Systems, or related field.
• 2+ years of experience in a similar role, preferably in a B2B or SaaS company.
• Proficiency in Salesforce administration, including configuration, customization, and reporting.
• Strong analytical skills with the ability to interpret complex data sets and generate actionable insights.
• Excellent communication skills, both verbal and written, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Detail-oriented with a commitment to accuracy and data integrity.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Revenue Operations Analyst ESC Page 2 Date: June 14, 2024
• Salesforce certification(s) (e.g., Salesforce Administrator, Salesforce Advanced Administrator) preferred
• Familiarity with Power BI and SQL servers (for reporting)

Please note: This position is eligible for a hybrid work arrangement consisting of in-office and remote work.

What we offer:

• We believe in progress with purpose.
• Innovative technology
• Growth through strategic partnerships
• Investment in new products
• We support your growth.
• Career development opportunities
• Education support
• We care about people.
• Competitive salary and benefits package
• Hybrid work schedule
• Recognition programs

Help us put public records at our customers’ fingertips with your customer-centric approach. If this opportunity interests you, please apply by March 25, 2025. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

A little more about us:

ESC is a wholly owned subsidiary of ISC (TSX: ISC). ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, industry, and our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum