Head of Revenue Operations

Head of Revenue Operations – Payments

Currently partnered with a fast growing payment scale up who have just received a £4m injection of cash!

The business offer various payment solution - Payment Gateway, Open Banking Payments, Direct Debit, Real-time payments.

Key verticals include - Financial Services, Ecommerce, and Ticketing.

Clients include - Rangers FC, Flutterwave, Verto, Oakbrook and many others.

They are on the hunt for a Revenue Operations Manager to own the function and drive efficiency and optimisation within the commercial function.

Key Responsibilities:

Leadership

• You'll set the foundations for growth, utilising your experience of scaling teams

Strategic Planning and Execution

• Drive the revenue strategy and implementation to maximise revenue.
• Provide analytical support and strategic project management for initiatives such as pricing strategies, sales incentives, and market expansion.

Systems and Tools

• You’ll build and maintain relevant tools, processes and reports including our CRM, to deliver actionable insights.
• You’ll collaborate cross-functionally to ensure core tools and technologies are fully leveraged to maximise ROI and streamline workflows.
• You'll collate, analyse, and report back to the business on key performance metrics across the revenue cycle, leveraging data to provide actionable insights and recommendations that drive revenue growth and operational excellence.

Data Integrity & Monitoring

• You'll own the accuracy of our sales pipeline and revenues by implementing rigorous forecasting methodologies, maintaining data integrity, and continuously refining predictive models.
• You'll ensure forecasts are reliable and align with the company’s financial goals, directly contributing to performance-based compensation.
• Share regular reports and KPI’s on sales performance, pipeline health, accuracy/ variances, Win rates and churn. Identify trends and areas for continual improvements.

Sales Process Enablement

• You'll establish, document, and police all revenue-related processes to ensure strict adherence and consistency across teams, continuously evaluating and refining processes to remove bottlenecks and improve efficiency.
• You'll provide training and resources to empower teams to follow established processes and utilise tools effectively while serving as a trusted advisor to Commercial, Marketing, and Customer Success leaders, ensuring they have the support needed to meet their objectives.
• You'll act as the gatekeeper of all revenue operations processes, ensuring compliance with internal policies and external regulations, identifying and address any deviations from established procedures swiftly and effectively.

Innovation

• You'll constantly seek opportunities to improve efficiency, reduce friction, and enhance the overall effectiveness of the revenue operations function, leading transformational change initiatives aimed at driving incremental revenue growth and improving customer satisfaction.
• Stay informed about industry trends, market conditions, and competitor activities.
• Provide strategic insights and recommendations to the executive team based on market intelligence.

Collaboration and Cross-Functional Leadership

• You'll ensure seamless coordination and alignment across Marketing; New Business; Partnerships & Alliances; Account Management and Customer Success teams, developing and enforcing best-in-class processes, enabling all teams to work toward common goals effectively.

About you:

• 5+ years experience in a Revenue Operations role.

• Experienced within the Payments, Fintech, Ecommerce space is a plus

Get in touch for more info