We are seeking a highly skilled and organized Business Operations Manager to join our dynamic team in CNS ECE Commercial Operations. This individual will play a key role in driving operational excellence across the organization by optimizing business processes, improving governance frameworks, and fostering cross-functional collaboration. The ideal candidate will have a strong ability to manage commercial excellence efforts and work effectively with teams located globally, aligning business units to achieve strategic goals.
How You Will Contribute And What You Will Learn
Operational Excellence: Lead and coordinate the development, review, and enhancement of business operation models, ensuring efficient and scalable processes that align with organizational objectives.
Cross-Functional Collaboration: Act as the central point of contact for driving collaboration and communication across different business units, particularly focusing on commercial excellence.
Governance & Process Improvement: Establish, refine, and enforce governance structures while identifying areas for continuous improvement within business operations and processes.
Learning & Integration: Gain a deep understanding of various business functions, including supply chain, master data management, pricing, product management, and business platform processes, especially during the onboarding phase.
Project Management: Lead and manage key projects, ensuring timely and efficient execution while balancing priorities across departments and business units.
Stakeholder Engagement: Work closely with senior leaders and functional teams to align strategies and ensure the successful implementation of commercial initiatives.
Reporting & Analysis: Provide regular updates on operational performance, identifying key metrics and areas where performance can be enhanced.
Problem Solving: Proactively identify and address operational challenges, offering practical and scalable solutions to enhance the business’s ability to meet objectives.
Key Skills And Experience
Experience: 3+ years of experience in business operations, commercial excellence, or similar roles, with a proven track record of working with cross-functional teams in a global context.
Project Management: Strong project management skills with the ability to prioritize tasks, manage multiple initiatives, and meet deadlines in a fast-paced environment.
Process-Oriented: Highly organized and precise with the ability to create, refine, and optimize business processes across various functions.
Communication: Excellent communication skills, with the ability to effectively influence, negotiate, and work with diverse teams across different regions.
Adaptability: Quick learner, with the ability to assimilate new concepts and collaborate with experts across different business domains.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to manage complex business challenges and drive solutions.
Attention to Detail: High attention to detail and commitment to ensuring the highest standards of operational execution.
Technical Proficiency: Proficiency in tools for project management and business analysis (e.g., Excel, Power BI, etc.).
Proactive, with a focus on driving results and making improvements.
Persuasive and able to influence key stakeholders across all levels of the organization.
Strong time management and organizational skills to handle multiple tasks and competing priorities.
About Us
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Management and Manufacturing
Industries
IT Services and IT Consulting and Telecommunications
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