Job Description
JOB DETAILS
The IT Analyst - Quoting Software Support is responsible for providing technical support and expertise in the implementation, maintenance, and optimization of our quoting software systems. The ideal candidate will possess strong problem-solving skills, a thorough understanding of software systems, and the ability to communicate effectively with both technical and non-technical stakeholders.
Duties And Responsibilities
- Provide technical support to trouble shoot and resolve software issues reported by end-users
- Monitor system performance and proactively identify potential issues.
- Perform regular system maintenance and updates to ensure optimal performance.
- Collaborate with software vendors for advanced support and issue resolution.
- Participate in the implementation of new quoting software or upgrades, including requirement gathering, testing, and deployment.
- Work with cross-functional teams to ensure seamless integration with other systems and processes.
Qualifications
Must have:
- Minimum of 2-3 years of experience in IT support, preferably with a focus on quoting or similar software.
- Experience with software implementation, configuration, and troubleshooting.
- Strong analytical and problem-solving abilities.
- Excellent communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Familiarity with database management and SQL
Desirable
- Proficiency Paradigm Quoting and Configurator Software
Professional Experience
- Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
Additional Information
Why work for Cornerstone Building Brands?
Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.
- Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement
All your information will be kept confidential according to EEO guidelines
Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.
California Consumer Privacy Act (CCPA) of 2018
Must be at least 18 years of age to apply.
Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
