Business Operations Specialist

NOTE: MAKE SURE TO READ THE ENTIRE JOB POSTING!!!

About the Company:

An online retraining organization specializing in coding and cyber security course delivery for Canadian Military Veterans is looking for a Business Operations Specialist. We want someone who can dazzle us with their ingenuity along with organizational and operational excellence. To learn more about our organization, review this link. https://www.youtube.com/watch?v=-t74CyfeJAo

Job Type: Full-time, In Person - Downtown Toronto Salary: $50K and upward (Experience Dependent)

How to Apply: (NOTE: Only Applications Following These Instructions Will Be Reviewed)

1) Prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph explain what you believe are the 3 most important qualities needed in someone who is a Business Operations Specialist and why you believe they are the most important qualities. In the second paragraph, explain why you applied to this particular ad. As a closing sentence please write, “I have read the instructions contained in the job posting and have followed the instructions.”

2) Email your resume and cover letter in PDF format to tania@codingforveterans.com. The subject line of the email should be your last name (all caps), followed by the position you are applying for in lower case, followed by one word that you would use to describe yourself in all caps. [For example: SMITH Business Operations Specialist AWESOME].

About the Role:

We are seeking a highly organized and proactive Business Operations Specialist to support our daily operations. This role is ideal for someone who thrives in a fast-paced environment, has a strong understanding of Salesforce.com, and can handle a variety of administrative tasks with efficiency and attention to detail. The ideal candidate is resourceful, tech-savvy, and able to think on their feet to solve problems as they arise. We are an innovative company and we hope you are as well.

What We Are Looking For:

We love to help people learn and grow. But we don’t have the time for that right now. We need someone with experience who can hit the ground running. The ideal candidate will be able to take initiative on work that needs to be done and complete tasks with minimal hand-holding.

Key Responsibilities:

• CRM Management: Maintain and update records in Salesforce.com, ensuring data accuracy and assisting with reporting and basic troubleshooting.
• Office Administration: Manage office supplies, handle correspondence, and coordinate schedules to ensure smooth daily operations.
• Record Keeping & Documentation: Organize and maintain business records, contracts, and compliance documentation.
• Online Research & Reporting: Conduct market research, competitor analysis, and gather industry insights to support decision-making.
• Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency.
• Communication & Coordination: Act as a point of contact for internal teams and external vendors, ensuring seamless communication.
• Social Media & Digital Tasks: Assist with managing company social media accounts, updating online listings, and handling basic digital marketing tasks.

Qualifications & Skills:

• Experience with Salesforce.com (or similar CRM software) and ability to navigate and update records.
• Strong organizational skills with excellent attention to detail.
• Ability to multitask, prioritize, and adapt quickly to changing priorities.
• Excellent problem-solving skills and a proactive mindset.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or Google Workspace.
• Experience with social media platforms and online research is a plus.

Pay range and compensation package:

The pay range starts at $50,000 per year and upward depending on your experience.

Why Join Us?

• Opportunity to work in a dynamic and growing company.
• A supportive and collaborative work environment.
• Competitive salary and benefits package.