Concept Art House power Web3 projects for the biggest brands and IP in the World.
We’re looking for a Sales Operations Manager who can assure the Partnerships team is running as efficiently and productively as possible. The Sales Operations Manager will provide a high volume of service to external and internal clients. As a Sales Operations Manager, you will be part of our Operations Team and responsible for providing broad operational day-to-day support with ownership of our CRM, Zoho. The ideal candidate loves to work closely with clients and internal teams and has a passion for digital art, web3, games, and NFTs.
What you will do
- Provide operational support to the Partnership Leads to have a successful and seamless sale
- Effectively communicate client needs to Production team
- Closely collaborate with the Production team to create: project budget, timeline, capacity, and staffing
- Proactively identify and partner with internal stakeholders/advisors of project
- Creates, initiates and finalizes client proposals/contracts
- Point of contact to initiate billing
- Support the sales team using Zoho with process improvement, measurement, tracking, and analytics relevant to their functional areas
- Partner with Partnerships, Production, and Marketing department to refine lead qualification process
- Enhance sales productivity by enabling the team to work smarter by simplifying processes
- Track and analyze key metrics, including pipeline growth, win/loss rates, and quota attainment
- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
- Assist with onboarding and training new partnership talent]
- Proactively manage expectations: define clear roadmaps, provide frequent updates, identify and communicate risks and adjustments, and ensure commitments are delivered
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
What skills you will need
- Strong understanding of the game or art production process
- Must thrive in a fast-paced, high-growth, rapidly changing startup culture, and environment
- Knowledge of web3, Crypto, /Blockchain, and NFT space
- Thrive in a fast-paced environment, will be able to manage through ambiguity and complexity, and constantly seek ways to invent and simplify operational processes
- Ability to work independently as well as collaboratively
- Ability to multitask and manage multiple projects
- Strong organization and time management skills and attention to detail
- Experience with working with multiple teams and stakeholders, executing project plans, and delivering results on time and on budget
- Exceptional communication skills (written and verbal), highly organized, collaborative, resourceful, and detailed oriented