Be a part of the team building the future of healthcare!
Firefly Health is building a revolutionary new type of comprehensive health "care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.
Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver half-priced health care that's twice as good, clinically and emotionally. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members.
We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, then we would love to hear from you.
About the role:
As a Sales Operations Associate, you will help enable the success and scalability of our commercial operation. We expect you to be someone who loves problem-solving, works cross-functionally, and has an exceptional work ethic. This role is both highly strategic and tactical. Additionally, you may have the opportunity to progress into more of an external-facing role, should this be a path that interests you.
Responsibilities include:
- Managing and maintaining our Salesforce CRM with accurate and thorough information
- Improving the velocity by which we move opportunities through each stage of the pipeline
- Managing and maintaining our library of proposal requests, as well as ensuring that we are hitting key deadlines
- Providing weekly and ad hoc reports on sales activity for internal stakeholder review
- Working cross-functionally to respond to requests for information from benefits advisors, employers, and potential partners
- Synthesizing and acting on critical feedback received in external meetings, so that we are continually improving our collateral, messaging, processes, etc.
- As you progress in the role, there may be opportunities to engage with prospective employer clients, benefits advisors, and potential partners, if that would be of interest to you
About you:
- 3+ years experience in an operations and/or analytics role
- Experience with Salesforce and ZoomInfo
- Experience working at a health plan or in the employee benefits space
- Excellent project management and organizational skills
- Excited to work in a highly cross-functional role that is critical to our commercial success
- Ability to move forward in sometimes ambiguous situations with a clear plan of action
- Knowledge of self-funded health plans would be ideal, but not required