At Tenerity, we help companies across the world deepen their engagement with customers and enhance the value of those connections. Our relentless focus on innovation and effectiveness has created compelling, industry-leading technology and services that help our clients earn their customers' loyalty every day.
We are a growing company at the top of our industry with values and character that allows us to stand apart from the competition. We promote inclusion and diversity within our organization to garner perspective and engender trust. We are looking for people who will embrace our culture of radical transparency, who will create attunement with our customers, and embrace the pragmaticism that comes from knowing that as life and people change, companies must adapt and change.
About the role …
This is a great opportunity to be part of
Ben Stirling’s team which is responsible for sales and pre-sales for mid-size and large clients across Banking, Insurance, Utilities, Telco & Retail.
We help our clients achieve their Customer Loyalty and Customer Engagement Digitalization strategies by bringing together Design, Process, Platforms, Offers & Rewards and Analytics which are constantly adapted based on cutting-edge AI/ML algorithms. We are looking for Digital Sales leads to join the Go-To-Market Commercial team and create a world-leading revenue organisation.
You will help generate sales of our market leading solutions taking prospects through the key phases of the sales lifecycle, working in close collaboration with multiple functions and workstreams which form an integral part of the sales process.
You will help to deliver expert advice on business solutions using various technology platforms and interfacing with delivery teams to manage all pre-sales activities from capability presentations and workshops right through to contract and fee negotiations.
Your influencing skills will come in handy when advising customers and key client stakeholders from multiple different disciplines, including Product, Technology, Security, Legal, etc…
Part of your per-sales responsibilities will include supporting new and existing customers across various opportunities such as RFPs, Proactive bids and transformation initiatives.
You will also need to be able to provide advice to prospects on application solutions including assisting with planning and architectural design, formulation of the development plan and the resolution of technical issues. You will also need to be able to propose the right engagement model and commercial model for opportunities focused on win-win approaches with prospective clients.
About you …-
It is important that you have some experience in client facing sales, sales operations, sales support, pre-sales, consulting or commercially orientated client success or account management role.
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You are tech-savvy with the ability to demonstrate knowledge across various Digital solutions / Technology stacks, CRM and provide a robust guidance to diverse customer base.
- Ability to elicit client requirements via discussions and put together viable commercial proposals.
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Deep experience in enterprise client interaction and ability to build relationships within the organization and with clients.
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Flexible mindset is required as this is a growing business that could pivot at any time so nimble thinking and flexibility to change approaches is a must.
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Well organised with experience of coordinating withing a large global organization (onshore and offshore) across multiple time zones and constructing the right solutions for client’s business objectives.
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A metrics-based approach and a strong results orientation is essential so you can demonstrate a commitment to long-term success through a consistent focus on clients.
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Able to communicate effectively with the various stakeholders as well as have strong cross-functional skills.
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Facilitation and interpersonal skills are also needed along with strong time management, organizational and analytical skills. Ability to put together an a commercially appealing presentation would be an advantage.
About Tenerity:
You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.
Established in the UK in 2007, Webloyalty has since expanded into Ireland, Netherlands, France, Belgium, Spain and Brazil. In 2011, Webloyalty merged with Affinion Group (based in the US), a global leader in customer engagement and loyalty solutions with over 40 years’ experience. Since then Affinion has rebranded to Tenerity and has over 2,000 partners worldwide, including many of the largest and most respected companies in the financial services, retail, travel, and ecommerce sectors.
Every company today talks about supporting diversity and inclusion. But at Tenerity, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.
What we offer:
At Tenerity, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:
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Salary depending on experience
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10% AIP
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Contributory Group Personal Pension
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Private Healthcare (individual)
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Employee Assistance Programme
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4x Base Salary Life Assurance
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Permanent Health Insurance
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Subsidised Gym membership
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25 Days Holiday