Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.
If you are not sure that you’re 100% qualified, but up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way.
Your Impact
Handshake is hiring a Sales Operations Analyst reporting to the Senior Manager of Revenue Operations on the Employer side of the business. In this high visibility role you will support the acceleration of growth in partnership with Pre-Sales and Sales. The right candidate will be able to influence and drive initiatives in collaboration with our Sales, Finance, Marketing and other operations teams.
This role will be responsible for managing the end to end process for enhancements across our Employer business. This includes managing strategic projects to improve productivity and efficiency of the Sales organization. The ideal candidate will have experience in project management, analytics, and sales strategy/processes. This person is curious, highly analytical and has a passion in telling a story with strong quantitative support. She/he will be responsible for delivering sales and customer data to identify growth drivers of the organization through thoughtful models, dashboards, and reporting packages. In addition, he/she will have broad experience with reporting tools and be obsessively detail oriented with a record of leading end-to-end analytical projects in a rapidly-changing environment.
Your Role
- Work as a collaborative teammate to support sales, customer growth, and retention through data strategy, operational processes and reporting.
- Partner closely with sales leadership to develop actionable, measurable projects and programs to support strategic initiatives that drive growth. Examples include improvements in forecast accuracy and reporting, pipeline hygiene, and identifying value drivers of customer growth and retention.
- Lead the development of new reporting and dashboards to analyze our sales and customer success effectiveness. Manage the accuracy and efficient distribution of reports and other business insights essential to the sales and customer success organization.
- Evaluate and improve data quality, completeness, compliance, and cleanliness in Salesforce and other systems.
- Focus on continuous improvement of existing processes and collaborate with Sales / Customer Success to create new processes with a focus on automation and acceleration of the business.
Your Experience
- 4+ years of experience in a highly analytical role
- Experience mastering the report-building functionality of a system (i.e. Salesforce, Gainsight, Looker, etc)
- Ability to understand, manipulate and translate large data sets with a high degree of independence
- Experience in Salesforce and other BI tools (Tableau, Looker, Einstein Analytics, etc)
- Advanced proficiency with Excel
- Proficiency with SQL
- Experience supporting or working directly with customer-facing teams
- Ability to prioritize multiple projects and execute in a timely manner
Bonus Areas Of Expertise
- Strong problem solving, judgment and organizational skills
- Thrive in a fast-paced environment and ability to ramp quickly to new projects/challenges
- Proactive / Self-starter who is able execute with high-level guidance and minimal supervision
Compensation Range
For cash compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
About Us
Handshake is the #1 place to launch a career with no connections, experience, or luck required. The platform connects up-and-coming talent with 650,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, and nonprofits. Earlier this year, we announced our $200M Series F funding round. This Series F fundraise and new valuation of $3.5B will fuel Handshake’s next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.
When it comes to our workforce strategy, we’ve thought deeply about how work-life should look here at Handshake. With our Hub-Based Remote Working strategy, employees can enjoy the flexibility of remote work, whilst ensuring collaboration and team experiences in a shared space remains possible. Handshake is headquartered in San Francisco with offices in Denver, New York, and London and teammates working globally. So, whether you live on the coasts, the midwest, or overseas, chances are we have a hub near you offering the best of both worlds.
Check out our careers site to find a hub near you!
What We Offer
At Handshake, we'll give you the tools to feel healthy, happy and secure.
- 💰Equity and ownership in a fast-growing company.
- 🍼16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
- 💝Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
- 💻Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
- 📚Generous learning & development opportunities and an annual $2,000/£1,500 stipend for you to grow your skills and career.
(US Handshakers)
- 🏦401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
- 🏝 All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Summer and Winter #ShakeBreak, two one-week periods of Collective Time Off.
(UK Handshakers)
- 🏦Pension: Handshake matches 3% of your salary towards your pension scheme.
- 🏝Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
Benefits above apply to employees in full-time positions.
Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.