Company Description
Traditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation. Zscaler has been a leader in Gartner’s MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator). We are well positioned to dominate this massively growing cloud security market.
The Zscaler Sales Culture
Winning Technology and Products – We offer the best technology and products for the cloud first world. We pioneered cloud security and continue to grow our 70B + TAM by releasing new products every year.
Investing in People – A well-funded and world-class Sales Strategy and Enablement Team to help you succeed. Sales process, practical methods and training to help you ramp faster and close larger deals as companies accelerate their move to the cloud.
Supportive Leadership – An industry leading leadership team with strong values, off the chart business acumen that will help you succeed quickly, while providing mentorship and career growth.
Competitive; We Play to Win – We are playing in a rapidly growing TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow.
Job Description
The Deal Desk Analyst is responsible for supporting the Sales organization in structuring deal pricing, terms and managing the non-standard policy review and approval process. The ideal candidate will possess proven business acumen, financial analytics and project management skills while building and maintaining strong working relationships with our sales teams and cross-functional stakeholders. This role will partner with multiple internal groups including Sales, Finance, Legal, Product Management, Sales Operations and Customer Success to maintain efficient support to deals and achieve the initiatives of the Global Deal Desk process.
ESSENTIAL FUNCTIONS:
Respond to inquiries, provide guidance for quote and contract processes, assisting with the proper structure of deals, and advising on standard terms structure for the Sales organization
Define and ensure compliance with published approval policies including the vetting against the partner program and discount structure
Assist in the structuring of complex quotes within the quoting tool including profitability analysis of deals
Collect data and information to further standardize the deal formation process. Identify opportunities to automate elements of the deal desk and improve operational execution.
Partner with the Global Deal Desk Leader to drive best practices that ensure pricing decisions are appropriately considered aligned to the company’s strategy
Engage cross-functional leaders in the development and socialization of new pricing and product configuration strategies, including Sales, Marketing, Product Management, Services and Finance, collaborate with key stakeholders to ensure buy-in and successful implementation.
Identify and recommend policy and process improvements to enhance the effectiveness of deal structure, exception processes and ultimately decrease deal cycle time
Partner with sales enablement to create and participate in training the Sales organization on Deal Desk processes and approvals
Work with finance and order management to help move orders to closure and mitigate issues for deals that are stuck in order management
Meet SLA requirements as defined by Global Deal Desk
Build and present advanced analytics focused on Geo discounting and non-standard proposals for all levels of the sales organization
Qualifications
Experience in deal support management preferably in a high-tech industry.
Bachelor’s Degree in Business Administration, Finance or related field preferred
Strong understanding of sales processes and methodologies
Strong organizational skills with ability to manage multiple projects
Excellent analytical skills with strong attention to detail
Excellent written and verbal communication skills
Experience working in an entrepreneurial, fast-changing environment that requires strategic thinking, resourcefulness, results-oriented decision making and commitment to excellence
Demonstrated experience with collaboration between finance, accounting, legal, sales operations and sales to help frame and price customer quotes
Familiarity with Salesforce.com, CPQ tools , MS Excel, and MS PowerPoint preferred
Additional Information
The base salary range for this full-time position is $71,500 to $110,000 + bonus + equity + benefits.
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
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What You Can Expect From Us:
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An environment where you will be working on cutting edge technologies and architectures
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A fun, passionate and collaborative workplace
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Competitive salary and benefits, including equity
Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team.
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please contact us by sending an email to accommodations@zscaler.com. This email address is used specifically for accommodation requests only, and resumes, CV's, or questions other than accommodations will not be replied to or accepted.