ROLE TITLE: Associate Sales Operations Analyst
JOB DESCRIPTION
To support the increasing growth in Kaseya business, we are hiring an Associate Sales Operations Analyst. Based out of our Bangalore office and reporting to a Sales Operations Team Lead, this position will be responsible for supporting various quote to cash processes and will become an administrative extension of the sales organization. This is a great opportunity for someone seeking a challenging position within the software industry and one that provides insight into the operational setting. Kaseya is a rapidly growing company that offers tremendous growth opportunities.
RESPONSIBILITIES
- Act as a liaison with stakeholders at all levels of the organization using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements
- Daily creation and approvals of quotes; general day-to-day data entry
- Ensure software licensing is aligned with contract entitlements, exerting revenue assurance
- Support data administration efforts in Kaseya's CRM system, such as mergers of account, contact and other pertinent records
- Partner with product managers on operationalizing new offerings, by maintaining product master
- Collate, develop, and design reports from various systems and analyses the results for the management team and business unit heads for their decision-making
- Support requirements management and change management processes
QUALIFICATIONS
- Young and dynamic professional looking for challenging opportunities
- Possesses strong Analytical / Logical thinking skills
- Excellent written and verbal communication skills
- Strong interpersonal and problem-solving skills
- Proficient in Microsoft Word, Excel, and Power Point (Excel mandatory)
- Inquisitive, adaptable, and committed to meet tough deadlines