Job Description
Sr. Manager Global Revenue Operations
We have an opening for a Sr. Manager Global Revenue Operations. This individual will report into the Global Sales Operations office and will support, develop, and execute key business operations focused on Cvent sales and finance process.
What You Will Be Doing
- Understanding current sales and finance process flows, problem statements, and using data to capture areas for improved efficiency and automation
- Developing to-be sales and finance processes and leading stakeholders through brainstorming, review, and validation sessions
- Creating detailed documentation for the sales organization, processes, and requirements, including standard operating procedures, training guides and tutorials, and detailed project descriptions
- Capturing business and technical requirements from stakeholders and supporting the implementation of technical solutions from a business analyst perspective
- Designing and executing corrective action programs that monitor the successes and failures of key sales and finance process redesign projects, and implement quick turn-around solutions
- Developing metrics for measuring the success of process improvement projects, and delivering those results to senior leadership on a regular basis
- Identifying technical gaps and enhancements for Salesforce.com to be submitted into production
- Identifying areas of opportunity to streamline sales and finance process across the organization
What You Need For This Position
- BS/BA in a relevant field
- 7-10 years’ work experience
- Exceptional ability to compile, analyze and present data, findings and progress in a concise manner
- Advanced command of MS Excel; proficient in other Microsoft Office suite of products, and experience with Salesforce and/or CPQ
- Effective communication (i.e., written, verbal and presentation) and project management skills to drive project execution
- Collaborative, team player with positive attitude and creative problem-solving mindset
- Strong attention to detail and a solid understanding of sales systems and processes
- Ability to thrive in a fast-paced, and often ambiguous, results-oriented atmosphere