Company Description
At Eva we are obsessed with creating exceptional products that deliver outstanding healthcare for everyone. Currently, we have a yearly direct impact on the life of more than 1.5 million radiology patients across 450+ healthcare institutions in México, Colombia, and Argentina. Throughout 2022 alone, Eva has experienced growth above 330%.
We love working with extraordinarily talented and driven professionals passionate about craftsmanship, peak performance, and the continual search for excellence. People who thrive for Eva are mission-driven and profoundly motivated to create value for the world.
Eva is one of the most successful venture-backed companies in the LATAM startup ecosystem, with more than $25M USD in funding from top-tier institutional investors such as Khosla Ventures, KaszeK Ventures, and Y Combinator. Additionally, Eva has been backed by prominent angel investors such as Ashton Kutcher, Leonardo DiCaprio, and Tony Robbins.
Job Description
Your role: As the VP/Head of Revenue Operations, you will be tasked with bringing a data-driven framework to help guide the direction of our revenue organization in every facet of the design and execution of our go-to-market strategies.
Reporting directly to the Chief Revenue Officer (CRO), you will lead and grow a RevOps team and support them in designing the strategy, choosing the technology, building and maintaining the infrastructure, and overseeing the analytics and optimization of our go-to-market organization, which include professionals in Sales, Customer Success, and Marketing.
You will not only ensure we have the best tools and processes in place to maximize efficiency through a robust operating rhythm but also work collaboratively across virtually every function to create alignment and identify the most significant opportunity for revenue-generating optimizations.
As the “go-to” for sales, customer success, and marketing, you will be a core part of the Revenue Leadership team, tasked with bringing a data-driven framework to help guide the direction of our organization.
Key responsibilities include:
- Lead a team responsible for sales, marketing, and customer success planning, execution, forecasting, reporting, pipeline management, compensation, and strategic analysis with expectations of high levels of quality, accuracy, and process consistency
- Own all systems and tools related to our sales, CS, and marketing processes with HubSpot as our central hub. You will be responsible for the evaluation, improvement, and implementation of all tools and software.
- Create and maintain reliable forecasting processes and assure adherence to those processes from Sales Leadership.
- Drive annual planning process for Sales, Marketing, and Customer Success, including budget goals, headcount models, territory planning, quota, and compensation design and management in close partnership with Finance and other leaders
- Manage the overall Field Budget with Finance, own budgetary control & performance, support/develop and drive continuous process improvement
- Ensure the integrity of data and data flows in HubSpot and other sales and marketing support tools and how they interact with our other systems
- Own the sales lead handoff process and actively manage the intersection of marketing, sales, and customer success
- Support leadership in the understanding of pipeline, forecasts, retention, and other KPIs while bringing best-in-class sales/CS strategy & planning techniques to support leadership in maximizing sales and revenue retention
- Deliver and execute strategic projects and serve as the primary conduit for cross-functional work.