As a Sales Operations Coordinator you will assist in running an organisation’s sales team. You will create and oversee the implementation of the company’s sales strategy. You will work with the in-house sales personnel and the field sales team to achieve maximum performance and increase product sales. You will analyse previous sales trends to identify what strategies generate the most leads. As a Sales Operations Coordinators you will work across all industries. The Sales Operations Coordinator may collaborate frequently with the branding, marketing department and with external consultants such as advertising agencies.
Key Responsibilities:
- Creating and reviewing sales reports
- Managing and updating sales presentation materials including brochures, sales decks and posters
- Offering after-sales support to customers
- Preparing quotes for potential customers and processing order requests
- Keeping customers updated with relevant product information
- Monitoring the sales team’s progress and conducting periodic appraisals
- Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
- Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events
- Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department
Requirements
- In-depth knowledge of sales and marketing techniques
- Excellent leadership and management skills
- Great interpersonal skills
- Creativity skills
- Computer literacy and working knowledge of relevant software tools
- Strong persuasion skills
- Excellent written and verbal communication skills
- Attention to detail
- Good team development and leadership skills
- Good administrative, organisational, and problem-solving skills
- Excellent communication, sales, and customer service skills
- The ability to multitask, work in a fast-paced environment, and meet deadlines
- Current knowledge of industry trends and regulations
Benefits
Salary:
25-32K
40-60K (OTE)