About Us
If you're the kind of person who believes that people feel more fulfilled and empowered in their work when they see a direct connection to a mission that matters to them, you'll like what we're doing.
We are looking for a Sales Ops Analyst with 1+ years experience to join our growing Global Sales Operations team. Experience working with both direct sales and partner teams, this role will provide critical oversight and direction for the next stage of our impressive growth. Reporting to the partner teams, this role will provide critical oversight and direction for the next stage of our impressive growth. Reporting to the VP of Partner & Sales Operations, you will be challenged day to day. A strategic thinker is needed for this role, being able to juggle demanding timelines and not be afraid to dig deeper into the needs of the departments to align with the company roadmap.
Requirements
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards and reports.
- Salesforce admin, security layer/integration support, and Dataloader experience
- Proficient with Lightning Experience.
- Proactive system maintenance including Security Reviews and Backups
- Positive, “customer service” attitude to working with and supporting our internal customers (sales reps, SDRs, SCs, etc.)
- Ability to configure and read debug logs, then to be able to troubleshoot based on those logs.
- (Optional) Experience with Outreach
- (Optional) Understanding of basic Apex code
Qualifications and Background
- 1+ year of Salesforce Administration experience.
- (Optional) Salesforce certification
Knowledge, Skills, and Abilities
- Strong written and verbal communication skills in English
- Ability to manage tasks independently/with minimal oversight
- Experience building reports and dashboards
- Available and responsive to questions
- Excellent relationship-building skills
Benefits
- Competitive base salary and bonus opportunities.
- Stock option opportunities.
- Meaningful and challenging work.
- Uniquely open and casual environment.
- The opportunity to work with very smart and driven people.
- The ability to grow your talents and career.