Primary Responsibilities
• Deliver sales productivity analytics across a multi-segment front-line and overlay global sales organization.
• Provide sales operations planning and analytical support across a multi-segment sales structure, to ensure execution of core sales operations processes and initiatives around sales productivity analytics, quota planning, commissions operations, forecasting, white space planning, etc.
• Conduct financial and operational analysis and modelling to predict, measure and interpret business trends and inform key decisions.
• Define concrete business requirements for the CRM and ancillary back-end platforms to ensure the accurate delivery of sales performance and pipeline reporting across all levels of the sales and product organizations.
• Work with cross functional teams comprised of Segment Sales Leaders, CRM Analysts, Financial Partners and Sales Executives to drive implementation of strategic projects as well as core sales operational processes.
• Lead ad-hoc sales operations projects.
Qualifications:
• 5+ years of experience in sales operations, with demonstrated success in sales process optimization and KPI analytics, preferably in the finance and/or tech industries.
• 3+ years of direct sales team support, with a strong understanding of field sales – management, teams, structure and go-to-market strategies.
• Shown success in implementing system integration projects relating to CRM and commission platforms, as well as data visualization, pipeline analytics and sales automation tools.
• In-depth knowledge of SalesForce.com.
• Proven experience in change management principles.
• Excellent analytical and financial skills; Strong ability to take analysis and synthesize into recommendations which result in executable solutions.
• Expert data leadership skills with ability to review, interpret, reconcile and report on large amounts of data.
• Experience with SQL queries and data visualization tools, a plus.
• Full working knowledge of Microsoft Excel a must with ability to build detailed models using macros and pivot tables.
• Full solid understanding of MS PowerPoint with ability to translate data into digestible format for presentation to sales management.
• Excellent oral/written communications and partnership skills to promote cross-functional consensus.
• Self-directed, self-starter with ability to multi-task and problem solve to meet objectives and deadlines.
• Thinks strategically and analytically, grasps new and cutting-edge concepts quickly, and vigilantly finds creative solutions to complex problems.
• Ability to work in a team environment with cross-functional collaboration with Finance, HR and other internal Broadridge business partners.