Ramp is building the next generation of finance tools-from corporate cards and expense management, to bill payments and accounting integrations-designed to save businesses time and money with every click. Over 6000 businesses are spending an average of 3.3% less and closing their books 8 times faster, thanks to Ramp's finance automation platform that enables billions of dollars of purchases each year.
Founded in 2019, Ramp has seen nearly 10x year-over-year growth which has led to a valuation of $8.1 billion in just over 3 years. Its investors include Founders Fund, Stripe, Citi, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. The team is made up of talented leaders from some of the leading financial services and fintech companies-Capital One, Stripe, Affirm, Goldman Sachs, American Express, Visa-as well as high-growth technology companies like Facebook, Spotify, Zendesk, Uber, Dropbox, and Instacart. Recently named Fast Company's most innovative finance company, Ramp is NYC's fastest-growing startup and America's fastest-growing corporate card.
About The Role
Ramp is in a critical phase of growth. We grew revenue by 60x in 2020, 8x in 2021, and are building out a talented revenue operations team to ensure we maintain this trajectory for years to come. As the Director of Revenue Operations, you'll work directly with our VP Business & Revenue Operations and GTM leaders to deeply understand and improve our GTM engine across a multitude of aspects across sales and partnerships strategy, operational process, analytics, and tools & systems.
You will lead the teams that serve as the direct operational business partners to the GTM functions at Ramp, directly overseeing the Sales & Post-Sales Operations, and Partner Operations teams. You will put in place an improved goal-setting, forecasting, reporting/analytics, and tooling infrastructure, and quarterback across the company to ensure that Ramp's GTM teams are well positioned to exceed their goals. This is a key role where you will be uniquely positioned to impact the full picture of Ramp's growth efforts across key customer facing functions.
What You'll Do
- Manage and build out Ramp's Sales Operations & Partner Operations team to support a fast-growing GTM team of 100+ sales reps and partner managers
- Work with GTM Leaders to translate go-to-market strategy into action, help manage attainment to goals, and operationalize improvements to playbooks, processes, and tools
- Lead all aspects of day to day and strategic sales and partner operations, from managing daily operations & process, quota & commissions, quarterly & annual planning, to deal desk
- Proactively drive change management, and set up new GTM motions as needed, including spearheading a dedicated partner operations function at Ramp
- Partner with Ramp's Head of GTM Analytics & Strategy to oversee regular exec and team level reporting and forecasting, and proactively provide insights to GTM teams
- Partner with systems engineering teams to build and operationalize the GTM tech stack
- Hire, coach, and develop team members across the Revenue Operations team, managing a combination of ICs and managers to begin with
- Serve as a key leader on the Ramp GTM & Operations leadership team, directly responsible for ensuring we set up and execute a GTM machine
What You'll Need
- 10+ total years of experience in revenue operations or sales operations at B2B companies that have yielded exponential growth
- 5+ years managing and scaling teams across Sales Operations and Channel Partner Operations, with a strong eye towards talent management
- You have experience supporting GTM functions scaling GTM teams at least 3x, beyond 200-300+ reps
- You're a structured and analytical thinker with a natural capacity to distill complex concepts and effectively communicate them to a variety of audiences
- You have an exceptional ability to draw key insights from both quantitative and qualitative data
- You have a strong bias towards action (you will need to roll up your sleeves and produce one minute and zoom out and strategize the next)
- You have strong project management skills with experience delivering high quality results in tight deadline environments
- You have direct experience working with GTM Systems and systems engineering teams,
- You're a master with Excel, PPT, SFDC, and BI tools
Nice to Haves:
- Fintech and financial services domain expertise
- Prior experience at a hypergrowth startup
- Experience supporting channel partner and post-sales teams with designing cross-sell and upsell motions, setting up CPQ and deal desk
- Strong understanding of broader GTM systems & tooling (Hubspot, Marketo, Outreach, Segment, etc), including SFDC admin experience
- Prior experience in management consulting, investment banking, PE/VC, and/or operations & strategy at a fast-growing startup
Ramp Benefits
- 100% medical, dental & vision insurance coverage (for you, and partially covered for your dependents)
- 401k (including employer match)
- Unlimited PTO
- WFH stipend to support your home office needs
- Monthly wellness stipend
- Annual education reimbursement
- Relocation support