At Checkatrade, we're committed to empowering trades to connect with homeowners and grow their customer base. We are seeking a Sales Operations Manager to enhance the efficiency and effectiveness of our sales organisation. You will be responsible for optimising sales processes, implementing data-driven decision-making, and supporting revenue growth strategies. This role is critical in ensuring our sales team is equipped with the right tools, insights, and processes to drive performance.
Role Responsibilities:
Sales Process Optimisation: Streamline sales workflows, improve pipeline management, and enhance operational efficiencies
CRM & Systems Management: Administer and optimise CRM tools (e.g., Salesforce, HubSpot) to support the sales team and ensure data accuracy
Performance Analytics & Reporting: Develop dashboards, analyse sales performance metrics, and provide insights to leadership for strategic decision-making
Sales Enablement: Ensure sales teams have the necessary training, collateral, and technology to maximise productivity
Forecasting & Pipeline Management: Improve sales forecasting accuracy by implementing best practices in data analysis and reporting
Cross-functional Collaboration: Partner with Sales, Marketing, and Finance teams to align strategies and drive revenue growth.
Compensation & Incentives: Assist in designing and managing sales commission structures to drive performance
Role Requirements:
5+ years of experience in Sales Operations, Revenue Operations, or Business Analytics.
Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and sales analytics tools
Strong analytical skills and the ability to translate data into actionable insights
Experience with sales forecasting, pipeline management, and performance reporting
Strong communication skills with the ability to collaborate cross-functionally
Ability to identify inefficiencies and implement process improvements
Resourceful, adaptable, and comfortable taking risks, experimenting, and iterating in a fast-paced environment.
Strong bias for action with the ability to take an idea from concept to launch, navigating complexity and ambiguity along the way.
What's in it for you?
An exciting opportunity to join a household brand that is investing heavily in its future.
A role with significant strategic impact and alignment with our mission.
Excellent salary and benefits package which includes discounts from a wide range of retailers, a healthcare cash plan, and a scheme to help you buy the latest bikes or tech gadgets (plus much more!)
With an impressive leadership team on board, committed investors and a roadmap for success, this will be a career-building opportunity
Hybrid working applies. 4 days in the office
We are an equal opportunities employer that is committed to diversity and inclusion in the workplace.
About Us
We believe in the power of homes to improve lives, support livelihoods, and build communities. That’s why our mission is to be the trusted foundation of every home by connecting people with the trades and tools to make home improvements easy.
Established in 1998, we’ve built a UK leading brand, expanded our trade base, and seen record levels of consumer demand – but this is just a start! We are excited about the unique opportunity ahead of us to deliver unparalleled growth while strengthening our position as a UK leading marketplace for home improvements and repairs.
Our values are who we are and what we do. As a collective we are all in and moving at pace. We have a bias for action and are always customer obsessed. We are innately ambitious and think big and bold. And we always do the right thing by our customers and our team.
So, if you want to be part of a forward-thinking, values driven business that is truly going places - then maybe this is the place for you?
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Internet Marketplace Platforms
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