Sales Operations Analyst

BCforward is looking for Analyst/Sr. Analyst - Quota & Capacity Planning

Job Title: Analyst/Sr. Analyst - Quota & Capacity Planning

Location: Seattle, WA (Hybrid - 3 days/week onsite)

Contract Duration: 12 Months (Potential for extension or conversion to permanent role)

About the Role:

We are seeking a highly motivated Analyst/Sr. Analyst to join our Quota and Capacity Planning team. In this role, you will play a critical part in supporting regional Sales and Strategy teams through the company’s annual quota planning cycle and ongoing organizational changes. You will develop a deep understanding of policies, processes, and technologies to deliver accurate, reliable quotas on time, driving global ACV growth.

This is a fast-paced, dynamic role that requires a curious, driven, and self-starting individual who thrives in environments where priorities shift rapidly. If you enjoy solving complex problems, managing projects, and collaborating with stakeholders, this is the perfect opportunity for you!

Key Responsibilities:

• Develop and own concurrent data reporting projects and models to provide actionable insights for regional strategy teams.
• Advise regional teams on the impact of go-to-market decisions on sales quotas during the annual planning cycle.
• Identify opportunities for optimization and effectiveness within existing processes and models.
• Routinely check and maintain quota records, ensuring accurate and timely submissions.
• Project manage the annual quota-setting process, collaborating with Strategy stakeholders, providing enablement, and escalating concerns as needed.

Required Skills/Experience:

• 4+ years of experience in Sales Operations, Sales Strategy, FP&A, Finance, or a related field.
• Bachelor’s degree in a quantitative discipline (e.g., Statistics, Math, Finance, Engineering).
• Advanced proficiency in Excel/Google Sheets and experience building complex models.
• Strong storytelling and presentation skills using PowerPoint/Google Slides.
• Familiarity with databases and experience working with multiple tools and systems.
• Proven experience with sales coverage models, quota setting methodologies, and territory alignment.
• Exceptional analytical, problem-solving, and attention-to-detail skills.
• Strong communication (written and verbal) and organizational abilities.
• Ability to thrive in a collaborative, fast-paced environment with shifting priorities.

Preferred Qualifications:

• Experience managing projects and working with stakeholders against tight deadlines.
• Knowledge of Salesforce or similar CRM tools.
• A proactive mindset with the ability to troubleshoot data issues and follow operating procedures.