Deputy Chief Financial Officer

Deputy CFO

• Step into a pivotal leadership role, driving financial strategy and transformation.
• Full-time ongoing opportunity available in Haymarket, Parramatta, or Gosford, with required in-office attendance. Flexible working arrangements offered.
• Salary Package Range: $256,323 - $280,426 inclusive of superannuation to commensurate with experience.

About the Role

The Deputy CFO is a pivotal role within the Department of Customer Service, providing high-level support in managing the financial aspects of the Department. This role is responsible for overseeing all aspects of financial operations, including strategic financial planning, budgeting, financial reporting, and business partnering, while ensuring compliance with regulations.

As a 2IC to the CFO, you will play a key role in decision-making processes related to the Departments finances and collaborate with senior executives to align financial strategies with overall business objectives.

Role Responsibilities

• Provide senior finance leadership and oversight to the Director Business Partner team, ensuring alignment on financial advice and actions.
• Actively engage with divisions to identify areas requiring finance expertise and embed finance into their activities.
• Ensure all divisions are aligned on financial processes and strategies, maintaining a consistent approach across the entire Department.
• Shift focus from transactional tasks to setting strategy and vision for the finance function.
• Own and manage programs of work, ensuring smooth execution and delivery.

Does This Sound Like You?

• You hold professional qualifications such as CA or CPA.
• You have a strong drive for change and continuous improvement, with a keen interest in technology and innovation.
• Familiarity with SAP and TM1 or similar systems.
• You are a team collaborator, fostering a cooperative and supportive work environment.
• Proven executive-level finance experience.

Interested?

Apply now by submitting your resume and a cover letter that addresses the key requirements and your suitability for the role. Please combine your CV and cover letter into a single document and upload it in the Resume section as a system request.

About the Chief Financial Office

The Chief Financial Office at the Department of Customer Service plays a crucial role in managing the financial health and strategic financial planning of the department. Joining the CFO's office offers a unique opportunity to be part of a dynamic team that is at the forefront of financial innovation and transformation within the public sector. You will have the chance to contribute to meaningful projects that impact the lives of millions of people in New South Wales, while working in a supportive and forward-thinking environment

Click Here to access the Role Description. For enquiries relating to recruitment please contact Caitlin Birrell via caitlin.birrell@customerservice.nsw.gov.au.

Closing Date: Wednesday 9 April 2025 at 9:59am

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact caitlin.birrell@customerservice.nsw.gov.au or 02 9494 8351.

For more information, please visit

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