For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster.
Role purpose
As a Senior Associate - Business Operations, you will process all transactions (volume based) and ensure compliance to quality and timelines. Maintain effective relationships with clients both internal and external.
Duties And Responsibilities
Responsible for providing excellent customer service and determining the needs of the client.
All queries are addressed, and that client relationships are maintained.
Ensures completeness & timeliness of Data Processing
Knowledge, Experience & Skills
Good excel skills.
Hands-on experience implementing business processes.
In-depth knowledge of the process/module handled of a product.
Documentation and Review of the process
Bachelor's degree
What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
IT Services and IT Consulting
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