Sales Operations & Analytics Manager

At SPREAD, we enable businesses to unlock their full potential with AI-driven solutions that streamline operations, accelerate time to market, and drive significant value. Our mission is to deliver innovative tools that simplify complex processes and empower teams to make data-driven decisions quickly and effectively. We're committed to ensuring our customers achieve high levels of productivity, transparency, and innovation in their product development cycles.

We’re looking for a Sales Operations & Analytics Manager who will not only help streamline our internal operations but will also ensure that our sales team has the insights and tools needed to meet the ever-evolving needs of our customers.

Your Mission

You will:

• Know our customer-facing teams inside and out and advocate eloquently for their needs within the Sales Operations department.
• Use your internal knowledge to generate and prioritize clear, actionable user stories which will then be passed on and developed by the Sales Operations team, bridging the gap between our internal customers and our technical specialists.
• Become a master of all things process: create process maps, maintain their integrity, proactively identify gaps, and propose solutions.
• Lead your own key Sales Operations projects, ensuring that each initiative is aligned with our business goals and conforms to department frameworks, using Jira for project management and transparency.
• Take a hands-on approach to the projects you lead, be unafraid to jump in and solve issues yourself.
• Guide and implement coaching and learning frameworks: onboarding, upskilling, new process training, change management, and maintenance training.
• Own and maintain our internal revenue department knowledge base (Confluence).
• Occasionally perform first-line technical configuration like building basic automations and declarative reporting.
• Align your initiatives with our internal stakeholders in Business Development, Sales, Marketing, Finance, Product, and Value Management.
• Organize and facilitate sales meetings, ensuring that all relevant data is prepared, and clear agendas are set, while also following up on action items to ensure timely completion.

Your Experience

At SPREAD, we take a skill-focused approach to recruiting for Sales Operations. What matters most to us is your ability to contribute and grow, rather than just what’s listed on your CV. We believe in potential over rigid requirements, so if you think your expertise and mindset align with our mission, we’d love to hear from you!

Crucial Skills

• Based in Berlin (hybrid role).
• Autodidactic.
• German language proficiency.
• Digital Fluency: Good at navigating modern systems and technology interfaces.
• Project Management: Capable of breaking large goals down into actionable tasks.
• Process Design: Able to describe, document, challenge, and improve processes.
• Critical Thinking: Don’t go with the flow if the flow is going in the wrong direction.
• Change Management: Know how to delegate and coerce stakeholders toward a common goal on a timeline.
• Collaboration: Know how to create a structure to extract insight from stakeholders.
• Analytics: Have a sense for how to organize and interrogate data.
• Scrappy Mindset: Know how to roll up your sleeves and find solutions where none are readily apparent.
• Zen: Ability to work in a fast-paced, dynamic environment and adapt to evolving business needs.

Helpful Skills

• 3+ years in Sales Operations or a similar role within a SaaS or tech environment.
• Strong knowledge of Salesforce and proficiency in CRM management and optimization.
• Proficient in sales tools (e.g., sales enablement platforms, analytics tools) and technology integration.
• German language fluency.
• Experience in any of the following industries:
• Restaurants
• Nonprofits
• Military

Why us?

• Write Your Own Success Story: Explore new markets, industries, and regions with the freedom to carve out new opportunities.
• Learning & Development: Benefit from an annual €1,000 professional development budget and access to our internal career framework offerings.
• Wellbeing: Enjoy Urban Sports membership, 30 days of vacation, remote work, and workation options, plus a dedicated volunteering day each year. You can also choose your hardware setup to match your working preferences.
• Company Culture: Participate in exciting team weeks, experience a supportive feedback culture, and live our company values every day.