Head of Revenue Operations

VP/Head of Revenue Operations

Strategic Responsibilities:

• Architect an integrated revenue operations strategy aligning company growth objectives with operational execution
• Drive and optimize the entire revenue workflow, from opportunity creation to renewal processing
• Lead cross-functional transformation initiatives to eliminate silos between revenue teams
• Develop predictive analytics and insights that drive strategic decision-making across the revenue organization
• Partner with executive leadership to identify and capitalize on revenue acceleration opportunities

Operational Responsibilities:

• Implement intelligent automation across the revenue lifecycle to increase efficiency and scalability
• Design and implement robust bookings forecasting and pipeline scrutiny processes that drive predictable revenue performance
• Establish consistent data governance to ensure accurate forecasting and revenue recognition
• Create holistic performance metrics that connect sales effectiveness to operational excellence
• Build and mentor specialized revenue operations teams working across traditional functional boundaries.
• Develop comprehensive playbooks for handling complex issues

Skills and Abilities:

• Demonstrated leadership in delivering results with large-scale, cross-functional teams
• Exceptional problem-solving and analytical skills
• Strong executive presence, presentation skills for large groups, effective communication and influence skills
• Experience in process improvement; lean startup or design thinking is a plus
• Experience in managing business scorecards, scorecard reviews, and action plans
• Customer Service Orientation - Consistently meeting and anticipating the needs of internal customers, respecting others, and fostering positive working relationships
• Strong collaboration and problem-solving skills
• A strong influencer across teams and organizations
• Strong sales acumen and ability to collaborate and support Sales VPs

Qualifications

• 13+ years progressive experience and demonstrated success/knowledge
• 8+ years managing and developing multi-discipline teams, preferably with international reach across multiple service types
• 7+ years of specialized/industry experience Bachelor’s degree (or equivalent experience)
• Master’s degree preferred
• Proven experience in revenue operations, finance, or a related leadership role
• Strong analytical skills with the ability to interpret complex data sets
• Exceptional leadership and communication skills to drive cross-functional collaboration
• A track record of optimizing processes and achieving financial targets