Population Health Business Operations Specialist

Population Health Business Operations Specialist - AdventHealth PHSO Resources

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
  
  

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Mon-Friday 9am-5pm

Location: Virtual

The Role You’ll Contribute

The role of the Business Operations Specialist is to help improve the operations of the MSO Provider Outreach & Engagement department (Team) so that it communicates effectively with affiliated network and is more effective, efficient, and compliant with laws and industry regulations. The Business Operations Specialist reviews and improves operational processes; creates, analyzes and manipulates large data spreadsheets; and coordinates the execution of notices to providers via eblasts/faxes.

The Value You’ll Bring To The Team

• Identifies opportunities for interdepartmental process improvement and suggests efficient remedies
• Analyzes and reports provider activity and deliverables as it pertains to the network’s requirements
• Creates, updates and maintains the Team’s work instructions; policies and procedures
• Tracks Team initiative campaigns and all communication sent to providers as assigned to support various AdventHealth affiliated networks
• Assists with Team routine or ad-hoc reporting requests
• Assists the Team with researching and resolving claim issues from providers; coordinates with other MSO departments as needed to resolve
• Monitors, researches and documents provider requests regarding removing member attributions
• Coordinates the execution eblasts and faxes sent to providers
  
  

Minimum Qualifications

The expertise and experiences you’ll need to succeed:

• Bachelor's in Business Administration, Communications, Healthcare Administration, or a related field; or 5 years of related experience
• 1 year of experience in healthcare strategy, provider network services, strategic planning, or business development
• Experience in coordinating and managing projects of various sizes and complexity
  
  

Preferred Qualifications

• Master's in Business or Healthcare Administration
• 5 years of experience in provider network services, strategic planning, network or business development
  
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.