Sr. Director, Revenue Operations

About Paytient:

We're on a mission to help people better access and afford care.

Every day, millions of people, and their loved ones, need to see a doctor. For most of us, that moment is an uncertain one - we're unsure of what's wrong, who to go to, how long it'll take to be seen, when we'll feel better, and what it'll cost.

Paytient partners with thoughtful employers and health plans who understand the impact of that moment and want to ensure that every one of their plan members are easily able to access and afford care. Our clients understand that an improved ability to self-pay for care changes patient behavior and creates value for the health plan. This founding belief is becoming an emerging standard of care in health plan design and is now, in fact, a mandatory capability in some governmental health plans. Founded in 2018, Paytient is now part of nearly 6,000 employer health plans and providing certainty that people are better able to access and afford care.

We're looking for passionate, collaborative builders to join our team and help us create a future where everyone can more easily access and afford care.

About The Role:

The Sr. Director of Revenue Operations will play a crucial role in driving sustainable growth and financial performance for Paytient. This individual will oversee the development and execution of strategic initiatives to optimize revenue generation processes, enhance operational efficiency, and ensure Growth Team alignment with overall business objectives.

Responsibilities:

• Growth: Drive organizational financial growth through clarity of visibility and reporting to identify opportunities for gains and efficiencies.
• Revenue Operations Strategy: Develop and implement a comprehensive revenue operations strategy that aligns with the company's overall business goals.
• Process Optimization: Identify and streamline revenue-generating processes to improve efficiency, reduce costs, and enhance customer satisfaction.
• Forecast Performance: Build, maintain and distribute financial forecasts based on a variety of inputs from the sales team and our systems.
• Data Analysis: Leverage data analytics to gain insights into revenue performance, identify trends, and make data-driven decisions.
• Technology Implementation: Evaluate and implement revenue operations technologies to support efficient workflows and data analysis.
• Cross-Functional Collaboration: Foster strong relationships with sales, marketing, finance, and customer success teams to ensure alignment and optimize revenue generation.
• Performance Metrics: Establish and track key performance indicators (KPIs) to measure revenue operations success and identify areas for improvement.
• Reporting: Prepare regular reports on revenue performance, identify trends, and provide recommendations for optimization.
• Team Leadership: Over time, grow, build and lead a high-performing revenue operations team, providing mentorship, coaching, and development opportunities.
  
  

Benefits We Offer:

• Medical, dental and vision insurance
• $4,300 annual HSA contribution
• Paytient Health Payment Account (HPA)
• Monthly lifestyle spending stipend
• 33 days of annual PTO
• 401k plan access with a 4% employer match
• Up to 16 weeks of fully-paid parental leave
• Stock options in Paytient
• ...and more!
  
  

Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

⚠️ Important Notice ⚠️ Please note that all official Paytient recruiting emails come from @paytient.com. If you receive emails from any domain other than @paytient.com, do not respond and report it to us immediately.