Sales Operations Intern

Key Responsibilities:

Service Request Management Optimization:

• Assist in analyzing and improving current processes for managing bulk tender and period contract requests from various agencies.
• Explore and recommend ways to better utilize tools like Confluence and Microsoft tools to efficiently manage service requests and improve workflow automation.

Process Documentation & Knowledge Base Development:

• Work with the Sales team to document the existing processes, including approvals, legal reviews, and other essential operational workflows.
• Help build and organize a knowledge base to standardize and streamline the team’s work processes.

Vendor Costing Database Management:

• Collaborate with the team to organize and capture vendor costing data collected for PCFA (Period Contract Framework Agreement) work.
• Help develop a database to ensure data is correctly captured, structured, and can be easily referenced or manipulated for future use.

Data Analysis and Reporting:

• Assist in compiling, analyzing, and visualizing data for reporting purposes, making recommendations based on insights gathered.

Requirements:

• Students with a Business Administration diploma or degree are preferred.
• Detail-oriented individuals are ideal in this role.
• Basic knowledge of data management, data entry, or reporting would be beneficial.
• Immediate starter have an added advantage.
• Minimum 3 months of commitment.