This range is provided by Confidential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$65,000.00/yr - $80,000.00/yr
About the Role:
We’re seeking a proactive and detail-oriented Sales Operations Specialist to support our growing consumer products business. This role bridges sales, product, and operations—playing a key role in managing customer relationships, supporting product launches, analyzing sales data, and ensuring operational execution across multiple retail and distribution channels in the U.S.
This position is ideal for someone who is passionate about driving sales performance, collaborating with product teams, and delivering excellent customer experiences.
Key Responsibilities:
Manage and support a portfolio of customer accounts across diverse retail channels (e.g., mass retail, department stores, clubs, distributors, etc.)
Ensure seamless order tracking, fulfillment, and post-sale customer support
Analyze and report on sales performance, including invoice growth, gross margin, and profitability using Excel
Collaborate with the product development team to understand upcoming launches and help pitch new products to customers
Support in preparing and delivering line review presentations for key retail partners
Actively contribute to expanding product distribution by identifying opportunities and building relationships with new or existing accounts
Gather customer insights and communicate actionable feedback to internal sales and product teams
Help identify product gaps and push portfolio improvements to better serve customer needs
Attend major domestic trade shows and occasional customer visits (limited travel expected)
Qualifications:
2–5 years of experience in sales support, account coordination, or sales operations, preferably in a consumer goods or manufacturing environment
Strong Excel skills; able to analyze margins, sales trends, and financial performance
Excellent communication and relationship-building skills with both internal teams and external customers
Experience preparing and delivering presentations for retail buyers or category managers
Comfortable working cross-functionally with sales, product, and operations teams
Self-starter with a passion for growing sales and delivering results
Strong organizational and time-management skills
Seniority level
Associate
Employment type
Full-time
Job function
Sales, Administrative, and Product Management
Industries
Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Retail Appliances, Electrical, and Electronic Equipment
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