Sr Sales Operations Analyst

At Hamilton Beach Brands, Inc., a leading designer, marketer and distributor of small household and commercial appliances, our culture is one of hard work, ethical behavior, and teamwork. We roll up our sleeves and work hard to create products that have been pleasing customers for over 100 years. We offer a comprehensive compensation and benefits package which includes health, dental, and vision insurances, HSA contributions, Profit Sharing, and a 401(k) plan with vested contributions beginning Day One. We provide paid vacation and holidays, summer hours and a paid charitable day off. To offset the cost of staying fit we offer a quarterly subsidy, and you can purchase our products at a discounted cost. We have a casual dress code, flexible hours, and development opportunities. These are just a few of the advantages of working for this dynamic company.

We are seeking a Senior Sales Operations Analyst to manage critical functions within our Direct to Consumer (DTC) channel, ensuring smooth execution of daily operations, excess inventory management, and pricing strategy for HBB’s ecommerce business. This role is key to driving profitability, improving margin results, and ensuring operational efficiency across the business. If you thrive in a dynamic environment, have a strong background in sales operations, and enjoy collaborating cross-functionally, we’d love to meet you!

Responsibilities

• Lead cross-functional teams (Sales, Finance, IT, Operations) to ensure smooth order processing, shipping, and invoicing, and resolve any order processing issues.
• Develop and maintain reports to identify and manage excess inventory. Collaborate with Sales Management to determine pricing and ensure timely communication of available inventory to retailers. Present weekly updates to the CEO and Executive Committee on progress.
• Oversee the price monitoring system to ensure brand objectives and margin targets are met. Work with Sales Managers and Data Science to modify systems and enhance pricing strategies, particularly for online retailers.
• Enforce policies and manage relationships with third-party legal firms to protect HBB's brand integrity by eliminating unauthorized retailers.
• Manage external relationships with third-party data providers and legal partners to provide valuable business insights.
  
  

Requirements

• Bachelor’s degree or equivalent experience.
• At least 5 years of experience in Sales or Marketing, with a strong focus on eCommerce operations.
• Proven ability to manage cross-functional teams and lead projects.
• Experience working with data analysis, pricing, and margin management.
• Strong analytical and problem-solving abilities.
• Excellent project management and leadership skills.
• Experience with data analysis tools and systems (e.g., BEEs, Numerator, Gladson).
• Ability to manage multiple stakeholders and navigate complex challenges.
• Exceptional communication skills for presenting to senior management.
  
  

Our employees enjoy working in a tobacco-free and drug-free environment. We do not consider candidates who use tobacco products. Hamilton Beach Brands, Inc. is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.